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Applicaton Support (L2)



Job description

  • User support – 2nd-line support
  • Maintaining ticket database, logging issues and customer interactions based on ITIL
  • Cooperate with other levels of technical support
  • Troubleshooting and configuring applications
  • Liaising with users from different departments
  • Analysing and solving problems
  • Maintaining positive relations with customers



  • Good knowledge of JavaScript (ES5)
  • Familiarity with topics connected with HTML5 and CSS3 (including SASS)
  • Familiarity with at least one of frameworks: Angular, Backbone
  • Ability to use AJAX technology and REST architecture
  • Ability to work with others
  • Engagement, ability to communicate effectively, resistance to stress


What we offer

  • Flexible working hours
  • Interesting and challenging work in a dynamically growing company
  • Stable employment and professional development
  • Opportunity to develop your career in new organizational structures
  • Work with the latest IT technologies Good working atmosphere


Nice to have

  • Very good knowledge of German
  • ITIL Certificate

Application form

Accepted file extenions: .pdf, .odt, .doc and .docx.

Personal Data Processing Agreement
STATEMENT “Pursuant to art. 13 par. 1 and 2 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (O. J. EU L. of 2016 no 119, page 1) - further on RODO, I hereby inform that:
  • The administrator of your personal data is Transition Technologies Managed Services Sp. z o.o. Seated in Warsaw (01-030) at ul. Pawia 55.
  • Personal data will be processed for the recruitment process based on voluntary consent.
  • The recipient of your personal data is Traffit Sp. z o.o. (the supplier of the system used for the recruitment process), TT Group companies: Transition Technologies S.A., Transition Technologies PSC Sp. z o.o., Transition Technologies Advanced Solutions Sp. z o.o., Promison Sp. z o.o. and Customers for whom Transition Technologies Managed Services Sp. z o.o. provides outsourcing services
  • Your personal data will be stored:
    • for one month from the end of this recruitment process
    • for 3 years - in the case of consent to be registered in the database for future recruitment processes
  • You have the right to access your personal data and the right to rectify, delete, limit processing, the right to transfer data, the right to object, the right to withdraw consent for its processing at any time (without affecting the legality of processing, which was performed on the basis of consent expressed before its withdrawal).
  • A statement of withdrawal of consent to the processing of personal data must be submitted in writing or by e-mail to the e-mail address
  • You have the right to lodge a complaint with the President of the Office for Personal Data Protection, if you decide that the processing of your personal data violates the provisions of the GDPR.
  • Providing personal data is voluntary, but necessary for the recruitment process."
Available options: Please select at least one option.
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