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How to build Leave Management with Power Apps hero image

How to build Leave System with Power Apps Leave Management

Has it ever crossed your mind how much easier and seamless manage leave requests would be if there was a comprehensive system for it? Say hello to Microsoft’s Power Apps – an intelligent, purpose-built platform designed to simplify employee leave management. This article will serve as a guide, walking you through the process of building a Leave System using Power Apps Leave Management.

  1. Overview of PowerApps in Leave Management
  2. Understanding PowerApps Leave Management
  3. Building Your Leave System with PowerApps
  4. PowerApps Leave Management Advanced Features and Automation
  5. Conclusion
  6. How TTMS can help you with implementing Power Apps Leave Management

We’ll dive deep into understanding the workings of PowerApps in leave management, discuss its benefits, and navigate through the steps involved in creating a robust leave system. In addition, we’ll look at some of its advanced features and automation capabilities that can revolutionize vacation tracking. So if you’re keen on leveraging modern tech tools for managing leaves across your organization or business, this piece is tailor-made for you!

Overview of PowerApps in Leave Management

Power Apps offer businesses flexibility, intuitiveness, and ease when confronting leave management challenges. Leveraging cloud technology, Microsoft’s software solution provides effective applications for processing and handling employee vacations or time-off requests.

Consider PowerApps as your digital tool designed to simplify data collection while maintaining transparency across all levels of an organization. It replaces traditional out-of-office email responses by centralizing all information related to leaves or time-offs into an easy-to-access location—essentially going ‘digital’ with the entire vacation request workflow.

While most businesses worldwide still cling onto outdated practices with spreadsheets or paper-based systems – overhauling their approach promises immense advantages like increased administrative efficiency and improved overall productivity. This article will provide real-world Powerapps leave management examples to illustrate these benefits.

Leave Management Power Apps

Understanding PowerApps Leave Management

PowerApps, being a vital companion to successful digital transformation, opens doors to effective leave management. In simple terms, the PowerApps leave management system is an intelligent platform that aids in seamless control of leave requests and approvals within an organization.

Benefits of Using PowerApps for Leave Management

So why should you shift towards using PowerApps for managing leaves? Below are few significant advantages:

  • Streamlined Workflow: With the auto-routing feature on PowerApps, processing times for leaves shorten drastically as requests automatically land onto relevant supervisory dashboards.
  • Greater Visibility: Supervisors get real-time updates regarding absences, thereby improving forecasting ability and reducing discrepancies.
  • Employee Engagement: When employees find applying and tracking leaves accessible and hassle-free, they’re likely less stressed about their time-offs which subsequently boosts morale.
  • Improved Compliance: Automated checks ensure adherence to company policies leading to better regulatory compliance with local labor laws around absences.

While these pointers scratch just the surface of its capabilities, getting hands-on will undoubtedly provide you with a thorough understanding of this powerful platform – Microsoft Power Apps Leave Management System.

Building Your Leave System with PowerApps

Reforming the traditional leave management systems by shifting them to PowerApps is no daunting task. As a matter of fact, Microsoft’s Powerapps leave management template provides an easy-to-use tool for organizations of all scales.

Getting Started with PowerApps Leave Management Template

Firstly, to start using the robust capabilities of PowerApps in leave management, you would need to access the pre-built templates that Microsoft offers. The particular one we’re interested in is the “Leave Request” template which mainly serves as a simplified application form where employees can make their leave requests.

Here’s how to get it:

  1. On your PowerApps homepage, select ‘Create’.
  2. Find ‘Start from data’ section and click on ‘See all templates’.
  3. Look for and choose ‘Leave Request’ from the displayed selection.
  4. Lastly, select ‘Use’; a request application gets set up automatically for you.

Once your workspace is ready with this framework, we can dive into designing it according to our organization’s needs.

Designing a PowerApps Leave Request Template

From the auto-generated form you just activated, your next step in creating an efficient system hinges upon your specific requirements; how detailed or simple you want your form fields will impact its overall design.

Focus on these key pointers when designing:

  • Ease of use: Keep forms brief and direct.
  • Clarity: Ensure clear labeling and concise instructions are present.
  • Relevance: Only include necessary fields that carry weightage in decision-making.

Integrating SharePoint List with PowerApps Leave Request

SharePoint lists are integral components for organizing, grouping, and managing data within Office 365 platforms (wherein resides Power Apps). When designing your powerapps leave request template – sharepoint list, consider these steps:

  1. In SharePoint Online, create a new list titled ‘Leave Requests’.
  2. Define columns like ‘Staff name’, ‘Leave Type’, ‘Duration’, ‘Reason’ etc.; adjusting to match the Leave Request PowerApps form.
  3. Once you’ve created it, navigate back to your PowerApps workspace; click on ‘Connect Data’ and select SharePoint.
  4. As a final step, choose the list you just created in SharePoint Online by giving its URL.

It’s important to note here that any subsequent changes made in SharePoint lists reflect automatically in your PowerApp.

Power Apps Tables

Creating a Leave Request Calendar in PowerApps

A visual representation of who is on leave and till when greatly enhances management oversight. Thanks to PowerApps, creating such an interactive calendar isn’t too complicated. By following these steps, you will create an efficient powerapps leave request calendar:

  1. Choose the ‘Calendar Screen’ from templates available under New Screen option.
  2. Link data source (in our case the SharePoint leave request list) to this newly generated screen.
  3. Customize as needed – meeting name or staff name can be set as event subject while dates would pull through from request form fields.

With these careful steps and mindfulness towards customizing for individual business needs, building a comprehensive leave system with Microsoft’s PowerApps becomes approachable even for beginners! In doing so, not only are we streamlining processes but also enhancing productivity by minimizing wastage of administrative hours spent on manual tracking of leaves.

Power Apps Calendar

PowerApps Leave Management Advanced Features and Automation

Any opportunity to simplify work processes is often welcome news for organizations. When correctly leveraged, the advanced features in PowerApps offer a way to automate tasks and create streamlined leave request systems.

Developing a Comprehensive Microsoft Leave Management System

Creating an effective leave management system comes with its fair share of challenges. Take comfort; Microsoft’s robust suite of tools, including Power Apps, simplifies this process remarkably.

To develop a comprehensive Microsoft leave management system:

  • Create various types of leaves: annual leaves, sick leaves, sabbaticals etc.
  • Develop an approval workflow: here, you stipulate who will approve the leave requests.
  • Designate backfill assignments: in case of extended leaves, assign temporary workers to manage responsibilities left behind
  • Integration of notifications: configure when and how both the requester and approver get updates regarding leave applications.
  • Reports creation: Ensure that you can generate detailed reports concerning all aspects of leave from balance tracking to analyzing trends for future planning.

By incorporating these features in your design using PowerApps, you can have one unified platform where employees apply for leaves, managers grant them and HR tracks everything systematically.

Implementing Power Automate for Leave Requests

As part of building an efficient leave management system using Power Apps, integrating automation through Power Automate proves indispensable. Learn how to set up power automate leave request for more efficiency.

Power Automate (formerly known as Flow), why is it important? It’s essentially an online workflow service that automates actions across the most common apps and services.

For example:

  • A staff submits a leave application through the dedicated form on your power app.
  • This action triggers an automated email notification via Outlook sent directly to their supervisor advising them they need to review and approve or deny it.
  • The supervisor then clicks on a link within that message to access the dashboard revealing additional details about the employee’s request.
  • He/she approves or disapproves the application.
  • Depending on the decision, Power Automate sends an automated email to notify the staff of their manager’s determination.

Achieving this level of automation minimizes errors and redundancy, thus promoting efficiency within your organization. Automated leave requests with Power Automate can revolutionize your current processes. It reduces time spent on administrative tasks, providing more time for focus on strategic duties.

Hence, implementing Power Automate to run your leave procedure eliminates manual handling, offers transparency in approvals and fosters self-service in leave management.

Power Apps Clendar

Conclusion

The journey across the creation and management of a leave system with Power Apps has been one of discovery and learning. We’ve journeyed together in understanding what Microsoft PowerApps is and how it contributes to the domain of leave management.

Leveraging Power Apps for Effective Vacation Tracking

Envision, for a moment, a string quartet playing a complex symphony. Each musician has his part to play, yet they work in harmony to produce an impressive, unified sound. This analogy parallels our exploration into using Microsoft’s Power Apps for vacation tracking within organizations – each component or feature plays its unique role but works in harmony to deliver improved efficiency and user experience.

Utilizing the foundational concept of Power Apps helped us delve into setting up the leave request template, integration with SharePoint lists and the creation of an aesthetic calendar view for leave requests. Every step we took had a purpose and added another brick to the powerhouse that was our comprehensive Leave Management System.

Then there were advanced features which amplified our efforts even further; like building out your full-scale Leave Management system on Microsoft suite or incorporating automation via Power Automate for streamlined processing of leave requests. All these are core components working seamlessly towards effective Power Apps vacation tracking.

Analyzing each segment demonstrated how vast capabilities come together under one umbrella platform to cater to something as specific yet integral as managing staff vacations at all levels. These puzzle pieces organize into a complete picture or rather melody crafted by meticulous attention given to separate modules like planning, development, design and deployment phases — enhancing overall ease-of-use along with diminishing any miscommunication or mishaps regarding employee leaves.

In essence, establishing a robust Leave System with Power App’s Leave Management not only impacts operational efficiencies positively but also messages employees about their organization’s commitment towards ensuring transparency & promoting optimum utilization of their valued time-off periods.

Let this rich informational discourse serve you as more than just guidance on leveraging power apps vacation tracker – take it as encouragement to explore, innovate and adopt nodes of digitization that yield timesaving efficiencies, better management control and foster a friendly corporate culture! Remember, systems are meant to enhance your work life harmony; not the other way round.

How TTMS can help you with implementing Power Apps Leave Management

Lost in the labyrinth of Power Apps? Wondering how to kickstart your leave management initiative? Fear not—we are here, at TTMS. As an expert in Power Apps implementation with vast experience in creating intuitive and user-friendly systems, we can guide you safely along the path towards effective absence management.

So, why choose us over the countless Microsoft partners out there?

Customized Solutions Tailored Just for You

Every organization is unique—with its own set of rules, needs, and challenges. Recognizing this diversity, we don’t believe in one-size-fits-all solutions. Therefore, at TTMS, each leave management system we design is tailor-made to fit your requirements. With a deep understanding of both the technical intricacies of PowerApps and organizational HR processes, we craft solutions that address your pain points directly.

All-round Continuous Support—From Training to Troubleshooting

While PowerApps is specifically designed to be user-friendly, learning new software can sometimes be daunting. That’s why our support extends beyond mere system development; from initial training sessions empowering you to confidently navigate through the platform, down to ongoing troubleshooting support ensuring everything runs like clockwork—we’ve got your back.

Ensuring Compliance Through System Implementation

Staying compliant with local labor laws and company policies is crucial when managing employee leave requests—and it’s imperative that any tool supporting these actions respects this critical aspect. By partnering with TTMS and leveraging our expertise on data security and compliance associated within the territory of application development under Microsoft cloud services—consider it done!

Incorporating advanced features such as automatic notifications for request escalations or reminders for approval deadlines wouldn’t seem a Herculean task anymore! Furthermore, using tools like Power Automate to automate repetitive tasks could ensure accuracy while saving administrative time.

Whether you need a simple setup allowing employees to apply for vacation leaves, or a comprehensive system catering for various types of absences with approval workflows and calendar integration—we are ready to help you, just Contact Us. It’s high time to upgrade your leave management process, reducing paperwork, enhancing transparency, and ultimately leading to higher employee satisfaction levels.

Salesforce KEVIN Case Study
07-03-2024 | , ,

Salesforce Implementation Case Study at KEVIN: An Example of Small Business

Introduction

This Salesforce implementation case study showcases how KEVIN, a next-generation payment infrastructure provider, revolutionized its sales processes through the deployment of Salesforce CRM. By addressing specific challenges and leveraging Salesforce’s capabilities, KEVIN achieved remarkable results, serving as an inspiring example for small businesses aiming for growth. 

Background

KEVIN is a forward-thinking company offering innovative payment solutions with a vast customer reach and a focus on customizable payment infrastructure. However, as the business grew, the need for efficient lead management and sales process automation became evident. 

Salesforce and KEVIN Case Study

Challenges Faced

KEVIN encountered several challenges, including the lack of a centralized system for managing product catalogues, reporting, and the Know Your Customer (KYC) process. Additionally, there was a need for streamlined lead generation and structured customer opportunity management. 

Solution Provided

To address these challenges, TTMS implemented a comprehensive solution tailored to KEVIN’s needs: 

  • Web-to-lead form integration for seamless lead capture and assignment. 
  • Implementation of duplicate rules to ensure data integrity and eliminate duplicate entries. 
  • Daily reminders to prompt user action on inactive records. 
  • Activity and data tracking features for enhanced visibility and control over sales processes. 

Outcomes Achieved

The implementation of Salesforce CRM resulted in significant improvements for KEVIN: 

 Enhanced efficiency and automation in sales processes from lead capture to closure. 

  • Improved data integrity and accuracy with the use of duplicate rules. 
  • Increased user engagement and accountability through daily reminders. 
  • Streamlined activity tracking for better process management. 

Conclusion

The success of KEVIN’s Salesforce implementation exemplifies the transformative power of CRM for small businesses. By partnering with TTMS and leveraging Salesforce’s capabilities, KEVIN achieved streamlined sales processes, improved data management, and ultimately, accelerated business growth. This case study serves as a testament to the potential of Salesforce in empowering small businesses to thrive in today’s competitive landscape. 

Arkadiusz Kapszewicz

salesforce
27-02-2024 | , ,

Salesforce Implementation Roadmap: Tips from Experts

Are you considering implementing the Salesforce system in your company, but feeling overwhelmed by the complexity of the entire process? No need to worry! Our Salesforce experts at TTMS have created an easy-to-follow implementation guide. From understanding the process to creating a foolproof plan and detailing every step, we’ve got you covered. 

Salesforce Implementation Roadmap: Process, Plan, Steps 

In the dynamic world of everyday business, an effective and well-arranged action plan undoubtedly ensures the successful implementation of the Salesforce system. Without an appropriate roadmap, we often risk encountering various challenges that may hinder smooth integration with other systems. So, let’s explore the implementation plan template for this tool together and uncover its key steps. This way, we’ll ensure the smoothness and success of the entire project. 

salesforce crm 11

Why Is Planning Crucial for Successful Salesforce CRM Implementation?

Before embarking on the implementation process, it’s crucial to grasp the significance of a well-developed Salesforce implementation framework. Attempting an implementation project without such a plan is akin to sailing without a map. Therefore, having a meticulously crafted plan is not just practical but utterly essential. Below, we outline several reasons why preparing an implementation schedule is worthwhile: 

  1. Gather project participants
    Properly defining the individuals involved in the project enables you to tailor the final outcome to meet their needs and expectations. This approach enhances the consistency of the implementation process and fosters greater engagement from all parties. A detailed plan accommodates the requirements of stakeholders, thereby creating a cohesive vision for the project’s Salesforce system implementation process.  
  2. Document your company’s business processes
    A comprehensive understanding of existing business processes is crucial for a successful Salesforce CRM implementation. The schedule should incorporate analysis and documentation of these processes to ensure their seamless integration into the new system. 
  3. Set the project budget and implementation deadlines
    Specifying the budget and implementation deadlines is necessary to ensure the efficiency and effectiveness of the project. Additionally, it helps avoid unnecessary delays and determines the functional scope of the project. 
  4. Establish metrics to measure successful implementation
    The value of an implementation project can be assessed by defining success metrics. By specifying specific measurement metrics, you can monitor the project’s progress, manage its course effectively, and precisely determine the moment of its successful completion.  
  5. Establish communication channels
    Effective communication is crucial for the success of the entire project. The implementation plan should include the establishment of clear communication channels between the project team, decision-makers, and end-users. 
  6. Identify end users
    Identifying the end users of the Salesforce system and determining their needs and expectations allows you to tailor the implementation plan to their specific requirements. This ensures better user engagement and greater acceptance of the new system. Additionally, the number of end users directly affects the cost of Salesforce licenses. 
  7. Determine data sources
    Implementing Salesforce CRM often involves migrating data from existing systems. The roadmap should include the process of identifying, migrating, and integrating data to ensure a smooth transition and maintain data integrity. 
  8. Prepare a plan for implementing changes to the project
    An effective Salesforce CRM implementation project often requires gathering prior knowledge about the changes we will introduce and how to implement them. Once we enter the “go live” phase, and if there’s a need to adapt a new tool to the company’s requirements, we can carry out the adaptation process more effectively. 

salesforce crm 12

The Salesforce CRM Implementation Project Plan is a strategic playbook that guides you through all the complexities, optimizes resources, ensures timely implementation, and lays the foundation for successful and lasting Salesforce integration. It’s not just a document; it’s the key to unlocking the full potential of the Salesforce tool. 

Benefits of a Salesforce implementation project plan

A well-prepared Salesforce implementation project plan is more than just a document; it’s a strategic tool that can significantly enhance your company’s operations. Let’s explore the benefits it brings: 

  1. Operational efficiency and streamlined processes 
    The plan enhances operational efficiency by streamlining processes, thereby increasing productivity and optimizing the use of existing resources.
  2. Saving and optimization of resources
    Scheduling helps to predict costs, preventing overruns and ensuring efficient allocation of resources.
  3. Accelerated implementation period and timeliness
    The plan serves as a timeline, facilitating precise planning and ensuring timely Salesforce implementation. 
  4. Higher degree of user acceptance
    The schedule offers training to users, enabling them to utilize CRM more efficiently in their daily tasks.  
  5. Mitigating risks and solving problems
    The plan anticipates risks and identifies preventive measures, enabling you to overcome obstacles smoothly.  
  6. Personalization tailored to business goals
    The plan offers seamless personalization customized to your business goals.
  7. Continuous improvement and adaptability
    The plan evolves alongside the implementation project, enabling flexibility and adaptability to changing situations and business needs. 

Typically, the benefits of a Salesforce implementation project plan extend beyond the initial stages, aligning technology with business goals and ensuring predictable success in a company’s dynamically changing business landscape.  

How does TTMS help prepare a good Salesforce CRM implementation plan?  

Launching a Salesforce CRM implementation demands more than just a plan. At TTMS, our experienced specialists employ a strategic approach throughout the project to adeptly navigate the complex Salesforce CRM landscape.  

Here are the key elements we focus on: 

  1. Comprehensive needs assessment
    Before commencing the Salesforce implementation project process, our experts conduct a comprehensive assessment of the client’s unique business needs. Understanding your goals provides the foundation for a customized Salesforce implementation roadmap. 
  2. Strategic alignment
    One significant advantage of the Salesforce system is its customization possibilities. We strategically align personalization with the client’s business goals, ensuring that the platform effectively meets their specific requirements. 
  3. User-centric approach
    The success of CRM implementation depends on user acceptance. Our action plan includes a detailed schedule for training and onboarding users, enabling them to achieve great efficiency in daily use. 
  4. Risk Mitigation Strategies 
    Anticipating challenges is integral to our strategy. We proactively identify potential risks and develop strategies to mitigate them, thereby preventing possible obstacles from arising.  

Project success in the real world: a quick look:

Let’s examine a real example of a successful project implementing Salesforce through TTMS. For one of our clients in the manufacturing industry, our experts devised an action plan that not only fulfilled their requirement for a CRM system but also enhanced the efficiency of the sales department. This resulted in a remarkable 30% increase in salespeople’s productivity in the first quarter. 

Final Conclusions

To sum up, well-organized Salesforce implementation steps are essential for fully leveraging the potential of this tool in your company. Therefore, it is advisable to seek the support of an experienced implementation partner. Their specialists can provide valuable assistance with their knowledge and experience to ensure the successful implementation of your project. 

salesforce
27-02-2024 | , , ,

How to Measure ROI (Return of Investment) of Salesforce Implementation for SMB?

Every investment should generally pay off. But is this always the case? For this reason, companies that need to choose a CRM tool should have a comprehensive understanding of the potential profits and costs so that their decision is made consciously. Among decision-makers, the ROI indicator is a proven measure and guide for their decisions. Before we proceed to measure it in the context of a Salesforce implementation, let’s first analyse its definition. 

What is Return on Investment (ROI) and how do you calculate it? 

Return on Investment (ROI) is an indicator that measures the effectiveness of an investment or project. It is expressed as a percentage of profits divided by investment costs. 

To calculate ROI, divide the net profit from the project (profits minus costs) by the costs incurred for it and multiply by 100. 

ROI allows you to assess whether the investment was profitable and enables you to compare the effectiveness of different investments. The higher the percentage, the more profitable the investment. 

However, before using the above formula, it is necessary to carry out several steps that will enable us to precisely determine the components.

salesforce crm 3 

Definition of goals and key performance indicators (KPIs):

  • Be clear about your goals, whether it’s increasing sales efficiency, improving customer relationships, or streamlining your marketing efforts.
  • Then identify key performance indicators (KPIs) in line with your goals, including lead conversion rates, improved sales productivity, and customer satisfaction metrics.

Cost calculation:

  • Determine and document all costs associated with your Salesforce implementation, including licensing fees, technical customization expenses, training, and ongoing support.
  • Make a comprehensive list of costs – both one-off and recurring – to get a detailed picture of your expenses.

Determining the benefits:

  • Measure Salesforce’s impact on business processes by assessing improvement in identified KPIs.
  • Where possible, define benefits in monetary terms – note the measurable and non-measurable benefits mentioned earlier.
  • Then compare the profits from the period before the implementation of the CRM system to the period after the implementation to obtain a specific amount that can be used in the calculations.

Subtracting costs from benefits:

  • Calculate net gains or losses by subtracting total costs from total benefits. This way we get a clear picture of the financial situation.
  • If we receive a positive result, it means a profitable investment for us. However, a negative result suggests that the costs outweigh the benefits.

Application of the ROI formula: 

  • Use the ROI formula to determine your return percentage.
  • The percentage received in our score reflects the return on investment. A higher percentage means a better return on our investment.

Monitoring and optimization:

  • Let’s keep in mind that the return on investment in Salesforce is a process spread over time. We must constantly monitor and repeatedly evaluate the impact of the Salesforce system, as well as optimize the implementation based on changing business needs and technological progress.
  • Let’s also remember not to rely solely on the ROI formula and monitor non-measurable profits, which also constitute significant value for the company.

 

Why is measuring ROI in Salesforce not obvious?

  • In the context of Salesforce implementation in small and medium-sized enterprises (SMEs), calculating ROI is an important issue for the overall assessment of the effectiveness of a CRM solution.
  • However, calculating ROI in Salesforce is not always as straightforward as we might hope. This complexity arises from the fact that profits can be divided into two groups, as detailed examples will illustrate below.

salesforce crm 4

Measurable Profits: 

  • Increasing the number of leads obtained from the campaign.
  • Increasing the number of sales opportunities.
  • Increasing sales revenue by improving sales opportunity management.
  • Increasing conversions through more effective use of customer data.
  • Saving time by automating processes and replacing repetitive and manual activities and administrative tasks.
  • Cost control: better budget management and reduction of excess costs.
  • Improved data analysis: better analysis of customer data and sales activities, which can lead to a better understanding of customer needs and better sales strategies.
  • Increased customer loyalty: through better customer service and more personalized interactions, companies can gain greater customer loyalty, which translates into recurring revenue.

Unmeasurable Profits:

  • Improved customer relationships: Better customer service can lead to better customer relationships, which may be difficult to measure but are crucial to a company’s long-term success.
  • Greater team effectiveness: A better customer relationship management tool can lead to better communication and team collaboration, which can improve the efficiency of the entire company.
  • Greater consistency in data: Having one central system for managing customer data can result in greater data consistency and accuracy, which can improve the quality of business decisions.
  • Increased customer trust: Better customer data management can lead to greater customer trust in your company, which can be key to acquiring new customers and retaining existing ones.
  • Improving your brand image: Using a modern and effective CRM system can improve your brand image in the eyes of customers and business partners, which can impact your company’s overall reputation.

Both measurable and non-measurable profits are important for the success of implementing a new Salesforce CRM system for SMEs. If you want to learn more about the benefits of implementing Salesforce in your company, read the material: https://ttms.com/what-is-crm/

The second part of the formula involves the costs incurred during the implementation of the project on the Salesforce platform. These costs are divided into two parts: 

Implementation Costs

It consists of the work of specialists who adapt the platform to the individual needs of the company and processes specific to a given industry. 

Feel free to learn more about the process of implementing Salesforce in your company.

salesforce

Salesforce License Costs

This category includes the costs of environment and user licenses, which are typically paid in advance for a fixed period. 

The link below provides an article where you can learn more about the process of implementing Salesforce in your company. 

salesforce

Positive Effects of Salesforce Implementation Supported by Market Research

Companies faced with the decision to choose Salesforce as their CRM platform are not entirely certain how this change will affect their business in the long run. Therefore, it is advisable to rely on reliable data from previously completed projects. According to research conducted by Salesforce in 2022 on a group of over 3,500 enterprises, 89% of companies achieved a positive ROI, averaging 29% after 9 months of implementing the CRM system. Additionally, over 85% of users of newly implemented systems expressed their willingness to continue using the new tool. 

Below, we present some additional data included in the ROI measured by Salesforce in the aforementioned study: 

  • 30% improvement in the speed of response in communication with customers, leads, and employees.
  • 30% reduction in decision-making time.
  • 30% increase in productivity of CRM system users.
  • 28% increase in sales results.
  • 27% increase in successful business opportunities.
  • 28% reduction in the time to close sales opportunities.
  • 29% increase in sales productivity.

Source: https://www.salesforce.com/news/press-releases/2022/11/07/companies-report-cost-savings-with-salesforce/ 

Of course, these are not all the indicators measured by Salesforce, but the ones mentioned above. Research shows that most companies that have decided to implement Salesforce achieve measurable benefits, and their ROI reaches a very high value shortly after implementation. 

Calculation of ROI on the Selected Example

Let’s make an example calculation of year-to-year profit growth (YOY) after implementing a new CRM tool. Let’s assume that profits increased by PLN 80,000 and the cost of the project to implement a new CRM tool was PLN 20,000. In this case, the ROI calculation will look like this: 

salesforce crm 7

Final Conclusions

Measuring ROI in Salesforce and maximizing the ROI from implementing a CRM system in SMEs is crucial for making informed business decisions. By setting clear goals, calculating costs, and determining benefits, a company can assess the effectiveness of its investment activities. Calculating Salesforce ROI and incorporating current industry insights streamlines the process, ensuring SMBs maximize their Salesforce implementation potential. 

To sum up, the journey of implementing a SaaS system in SMEs goes beyond the framework of the project itself. It involves continuous evaluation, optimization, and maximizing return on investment. 

Further information on optimizing Salesforce for business success will be regularly posted on our website www.ttms.com and related media. 

26-02-2024 | , ,

What is CRM and Salesforce: A Quick Start Guide for SMBs

In today’s competitive business landscape, managing customer relationships efficiently is paramount for success. For small and medium-sized businesses (SMBs) looking to enhance their sales and marketing efforts, understanding Customer Relationship Management systems (CRM), particularly Salesforce, can be a game-changer. In this article, we’ll demystify CRM and Salesforce, exploring their benefits and key features, and introducing our Salesforce implementation offer, the Quick Start package, tailored for SMBs seeking instant implementation solutions.

salesforce crm

What is CRM system and Why Does Your Business Need It? 

At its core, CRM is a technology-driven strategy for managing interactions and relationships with customers and potential customers. A CRM system allows businesses to centralize customer data, streamline processes, and improve communication across departments. With CRM, SMBs can: salesforce

Introducing Salesforce: The Leading CRM Provider  

Salesforce CRM stands for Customer Relationship Management, a technology solution that helps businesses manage interactions and relationships with their customers. It offers a comprehensive suite of tools and features designed to empower sales and marketing teams to drive growth and profitability. Some key benefits of Salesforce include: 

  • Scalability: Salesforce CRM is highly scalable, making it suitable for SMBs looking to grow their operations without worrying about outgrowing their CRM system. 
  • Customization: Tailor Salesforce to your business needs with customizable dashboards, reports, and workflows. 
  • Integration: Seamlessly integrate Salesforce with other business tools and applications to create a unified ecosystem that enhances productivity and efficiency. 
  • Accessibility: Access Salesforce anytime, anywhere, with cloud-based solutions that ensure flexibility and mobility for your team. 
  • Security: Rest assured that your customer data is protected with Salesforce’s robust security features and compliance standards. 

Among its array of products, Salesforce places significant emphasis on a CRM solution known as Sales Cloud. This strategic focus addresses the substantial demand for such tools in the market.  

Below, we outline the key features of Salesforce CRM, “Sales Cloud”:

 

  1. Reporting: Gain actionable insights into your sales and marketing performance with customizable reports and dashboards. 
  2. Automation: Streamline repetitive tasks and workflows with automation features, allowing your team to focus on high-value activities. 
  3. Sales Opportunity Lifecycle: Manage the entire sales process from lead generation to closing deals, ensuring nothing falls through the cracks. 
  4. Client Management: Centralize client information, interactions, and history in one place for a 360-degree view of your customers. 
  5. Communication Integration: Enhance internal communication between your sales team and customers by integrating Salesforce with email and other communication channels.

salesforce crm 2

Introducing Salesforce CRM Quick Start: Your Instant Implementation Solution 

For SMBs looking to harness the power of Salesforce without the complexity of traditional implementations, we offer the Salesforce CRM Quick Start package. With Quick Start, you can: salesforce

For further information on our TTMS Quick Start, feel free to visit our dedicated website at https://ttms.uk/salesforce/salesforce-sales-cloud-implementation-services/. 

In conclusion, CRM, particularly Salesforce, is a powerful tool for SMBs looking to streamline their sales and marketing efforts, improve customer relationships, and drive growth. With our Salesforce Quick Start package, you can unlock the full potential of Salesforce with minimal hassle and maximum impact. Contact us today to learn more about how we can help your business thrive with Salesforce. 

problems of small business owners
16-01-2024 |

Most common problems in small businesses and how to effectively solve them

Small businesses form the backbone of many economies, but they often face unique challenges that can hinder their growth and success. Understanding these problems and finding effective solutions is crucial for any small business owner. This article delves into the most common issues faced by small businesses, with a focus on industries that can benefit greatly from Salesforce. We will explore a range of topics from cash flow to employee motivation and demonstrate how these challenges can be transformed into strengths using the right tools like Salesforce.

Find out more

Raising standards business with TTMS - our Quality offer
29-12-2023 | ,

How To Improve Business Standards with Quality Management Services

In the era of dynamically developing technologies and growing quality expectations, companies are looking for trusted IT partners who will not only understand their unique needs, but also provide quality management solutions at the highest level. TTMS, with 30 years of experience and global reach, specializes in comprehensive services that improve the quality and safety of technological processes in enterprises.

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How Snowflake supports Big Data analysis in the cloud: practical tips
27-12-2023 | ,

How Snowflake Supports Big Data: Snowflake Data Analytics, Tools and Security

The Snowflake platform, thanks to its unique cloud-based architecture, brings a revolution in Big Data management and analysis. By separating compute space from data storage, it allows users to scale both components independently. This flexibility not only increases the efficiency of data operations through faster processing and better availability of resources, but also allows for more effective cost control by adapting resources to current needs. This makes it easier to manage large data sets, enabling companies to quickly adapt to changing market and technological requirements.

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Azure, Beyond stats, LaLiga
21-12-2023 | , , ,

Azure, Power BI and Spanish football: a revolution in sports broadcasts

In the world of sports, where every move and decision matters, technology plays a key role in shaping the future of the sport. La Liga’s (Spanish soccer league) partnership with Microsoft is a perfect example of how innovation can radically change the way sports are presented and watched around the world.

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Using Salesforce NPSP in NGOs
14-12-2023 |

Using Salesforce NPSP in NGOs

Do you know how modern technologies can transform the activities of non-profit organizations? In this article, we summarize how Salesforce NPSP is revolutionizing management in the NGO sector by providing powerful tools to help you achieve your mission.

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How did I learn to create application - title board

How I learned to create low-code applications?

What is low-code app development? Is low-code application development difficult? What is the entry barrier for Webcon? In the following article, I describe the path I went through from the point of view of a “non-coding” graduate of the Webcon Academy.

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System to manage bussines hero image

A Staff Leave Management Case Study: Leave Management System Software Example

Discover the synergy of Microsoft Teams and Power Apps in our HR Leave Management System Case Study. We have used this tools to improve leave management and business operations at TTMS. Find out about the challenges, solutions, and benefits we had gained in this Staff Leave Management Case Study.

 

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e-learning training

4 Benefits of People-First Culture in e-Learning

In the ever-evolving landscape of e-Learning, prioritizing the advantages of a people-first approach has emerged as a game-changer. This article explores the significance of adopting a people-first culture benefits in e-Learning and how it can revolutionize the learning experience. We will delve into the concept’s definition and highlight the multiple benefits it brings to both learners and organizations.

  1. What Does People-First Mean in e-Learning?
  2. Benefits of People-First Approach for e-Learning
    1. Increasing Retention and Satisfaction
    2. Powerful Way to Attract Talent
    3. Prioritizing People, Not Numbers
    4. Positive Impact on the Company
  3. TTMS as People-First e-Learning Services Provider
  4. Final Thoughts

 

What Does People-First Mean in e-Learning?

Before delving into the people-first approach advantages, let’s clarify what it entails. At its core, this approach centers on prioritizing the individual’s needs and experiences in the e-Learning process. It means focusing on creating a learning ecosystem that is tailored to the learner, rather than being solely content-driven or technology-centered.

What does people-first mean? 

People-first, as a concept, means giving top priority to the well-being, needs, and experiences of individuals. It involves considering the human element as central to decision-making and problem-solving, with a focus on creating an environment where individuals are valued and their unique characteristics, such as their skills, preferences, and personal development, are recognized and nurtured.

What is the people-first culture?

A people-first culture is an organizational mindset and set of values that places the welfare of employees, customers, and stakeholders at the forefront of all decision-making processes. It is characterized by a strong emphasis on employee well-being, professional growth, work-life balance, and open communication. Thanks to this method, the organization strives to create an inclusive, collaborative, and supportive environment, reaping the pros of a people-first culture that fosters individual and collective success.

Which type of workplace culture emphasizes accomplishing goals? 

A goal-oriented workplace culture places a strong emphasis on achieving predefined objectives and targets. In this culture, productivity, efficiency, and meeting key performance indicators are of paramount importance. While goal-oriented cultures are important for driving results, it’s essential to strike a balance with a people-first approach to ensure that employees’ well-being and individual development are not compromised in the pursuit of goals.

Benefits of People-First Approach for e-Learning

Why should e-Learning enthusiasts embrace this approach? Let’s explore the benefits of people-first approach:

Increasing Retention and Satisfaction

One of the foremost benefits of people-first method in e-Learning is its ability to boost learner retention and satisfaction. When learners feel that their unique needs are considered, they are more engaged and motivated. This, in turn, leads to higher completion rates and a positive learning experience.

Powerful Way to Attract Talent

Adopting a people-first approach in e-Learning isn’t just about the existing workforce; it also serves as a potent tool for attracting talent. When potential employees see that an organization values their development and growth, they are more inclined to join and contribute to the company’s success, reaping the pros of the people-first approach.

Prioritizing People, Not Numbers

A people-first culture shatters the stereotype of viewing learners as mere statistics. Instead, it focuses on the individual, catering to their unique learning styles, strengths, and weaknesses. By doing so, e-Learning becomes a more personalized, effective, and enjoyable experience.

Positive Impact on the Company

The people-first method benefits extend beyond the learners. Organizations that embrace a people-first approach often witness enhanced productivity, improved employee morale, and reduced turnover. This holistic approach fosters a culture of growth and development, resulting in a win-win situation for both employees and the company.

TTMS as People-First e-Learning Services Provider

Now that we understand the advantages of a people-first method, it’s crucial to know where to find e-Learning solutions that embody this philosophy. TTMS stands as a trusted e-Learning services provider committed to prioritizing the benefits of a people-first culture in every aspect of their offerings. With a track record of excellence, we offer tailor-made e-Learning solutions that cater to the specific needs of both learners and organizations.

By visiting our e-Learning Training Solutions website, you can explore the comprehensive services and solutions, all designed to prioritize the individual in the e-Learning journey. Our commitment to a people-first approach in e-Learning can be demonstrated through numerous case studies, which you can find here.

Final Thoughts

In conclusion, a people-first culture is not merely a buzzword; it’s a transformative approach that can reshape the e-Learning landscape. By embracing this philosophy, both learners and organizations stand to gain significantly. Whether you aim to enhance retention, attract talent, prioritize individuals, or create a positive impact, leveraging the people-first culture benefits in e-Learning is a strategic move.

If you have further questions or require expert consultation on e-Learning solutions that prioritize the individual, we encourage you to contact TTMS experts. Your e-Learning journey can be more engaging, effective, and tailored to your unique needs, and TTMS is here to make that a reality.

MS Teams awatar
03-11-2023 |

What's new in Microsoft Teams? Updates in 2023

Microsoft Teams, as a communication and collaboration platform, has gained unique importance in the modern world of work. By enabling users to chat, video meet, share files, and collaborate on documents in real time, Teams has become a foundation for many organizations looking to facilitate communication and increase teamwork efficiency. Find out about latest MS Teams updates!

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Power Platform - title board
02-11-2023 |

How to Make Approval Flow in Power Apps

Commercial organizations are established for profit. Regardless of the specificity of the activity, each company is forced to function in the conditions of market competition. One of the key factors influencing the overall condition of the company is the quality of decisions made. The results are satisfactory financial effects.

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7 AEM Advantages
04-10-2023 | ,

Why AEM over other CMS: 7 Benefits of Adobe as CMS Tool

AEM (Adobe Experience Manager) is a powerful and versatile Content Management System (CMS) that offers numerous advantages over other CMS platforms. With its comprehensive suite of products and ads-in, AEM caters to diverse content management needs. In this article, we will explore the key features/solutions that comprise AEM and discuss why it stands out as a preferred choice for businesses seeking a robust CMS solution.

  1. What is AEM, a Content Management System (CMS)?
    1. Sites
    2. Digital Asset Management (DAM) and Design Assets Creation Workflows
    3. Forms
    4. Screens
    5. Commerce Integration Framework
  2. 7 AEM Advantages Over Other CMS
    1. Easy Customization for Unique Business Needs
    2. Seamless Integration with Creative Cloud
    3. Robust User Administration and Security
    4. Abundance of Specialized Tools
    5. Superior SEO and Accessibility Support
    6. Reusable Solutions for Efficiency
    7. Layout Responsibility
  3. Consider TTMS as Trusted AEM Partner
    1. About TTMS
    2. Collaboration with Adobe
    3. Why Choose TTMS as Your AEM Provider
    4. AEM Team and TTMS Services
  4. Final Thoughts

 

What is AEM, a Content Management System (CMS)?

In short, AEM (Adobe Experience Manager) is a robust and versatile Content Management System (CMS) that offers numerous advantages over other CMS platforms. It provides a comprehensive suite of key products, including Sites, Assets, Forms, and useful ads-in: Screens, Commerce Integration Framework, to cater to diverse content management needs.

AEM’s customizable structure allows businesses to tailor their CMS solution according to their specific requirements. Let’s delve into the key products and ads-in that comprise AEM:

Sites

AEM Sites offers businesses the flexibility to structure their content according to their unique needs, allowing for international brand representation through country and language divisions. Its intuitive interface and drag-and-drop functionality streamline content authoring, editing, and publishing, ensuring efficient workflow management.

AEM Sites provides the capability to create entire websites, individual web pages, language-specific content variations, and live copies, particularly beneficial for standardizing the appearance and content across pages, reducing workload complexities. Additionally, it includes a Component Library with ready-made components and the ability to create custom components tailored to your specific requirements, enhancing the versatility of web content development. With features such as responsive design, personalization, and SEO optimization, AEM Sites empowers businesses to deliver seamless and captivating web experiences that resonate with global audiences.

Digital Asset Management (DAM) and Design Assets Creation Workflows

AEM Digital Asset Management (DAM) is an essential component of Adobe Experience Manager (AEM) that provides a centralized repository for storing, organizing, and managing digital assets, such as images, videos, documents, and creative files. AEM DAM offers powerful features for metadata tagging, search, version control, and asset sharing, streamlining the asset lifecycle and ensuring easy access to content for content creators and marketers.

In conjunction with AEM Design Assets Creation Workflows, AEM DAM becomes even more valuable. These workflows are tailored to the creative process, enabling designers and content creators to collaborate seamlessly within AEM. Design Assets Creation Workflows allow teams to develop, review, and approve assets efficiently, whether they’re working on graphics, videos, or other creative elements. This integration between DAM and Design Assets Creation Workflows simplifies content creation, accelerates project timelines, and enhances creative collaboration, resulting in visually compelling and engaging digital experiences.

Forms

AEM Forms simplifies the creation, management, and deployment of digital forms and documents. It offers a user-friendly interface for designing and customizing forms, robust workflow management, and integration with back-end systems. AEM Forms enhances efficiency in data collection, processing, and customer engagement.

Screens

AEM Screens is an add-in that is specifically designed for creating and managing digital signage and interactive displays. AEM Screens empowers users to deliver engaging and dynamic content to various screens and devices, such as kiosks, interactive displays, and digital signs, making it an ideal solution for businesses and organizations looking to enhance their customer experiences in physical locations and public spaces. It provides tools for designing, scheduling, and publishing multimedia content, allowing users to easily customize and control what is displayed on their screens, ultimately creating immersive and impactful digital experiences for their target audiences.

Commerce Integration Framework

The AEM Commerce Integration Framework is another powerful add-in that enables seamless integration between AEM and e-commerce platforms. It provides a framework and tools to connect AEM’s robust content management capabilities with various e-commerce systems, facilitating the creation of immersive, personalized, and content-rich online shopping experiences. This integration empowers businesses to efficiently manage and deliver product content, catalogs, pricing information, and promotions within AEM, ensuring consistent and engaging customer interactions across their digital channels. The Commerce Integration Framework helps businesses leverage AEM’s content authoring and marketing capabilities alongside their e-commerce platform, enhancing the overall customer journey and driving sales in the online marketplace.

7 AEM Advantages Over Other CMS

In today’s digital age, choosing the right Content Management System (CMS) is critical for businesses striving to create and maintain a strong online presence. Adobe Experience Manager (AEM) stands out as a leading CMS, offering a plethora of advantages over its competitors. In this article, we’ll explore seven key advantages that make AEM a preferred choice for many organizations.

Easy Customization for Unique Business Needs

AEM’s advantages over other CMS lie in its adaptability. Unlike one-size-fits-all CMS solutions, AEM is highly customizable to cater to your specific business needs. Its flexible architecture allows organizations to tailor the platform to their exact requirements, ensuring that their digital experiences align perfectly with their brand and objectives. Whether you need custom content structures, unique user interfaces, or personalized workflows, AEM provides the tools and flexibility to make it happen.

Seamless Integration with Creative Cloud

Other AEM CMS benefits include its integration with Adobe’s Creative Cloud suite. This integration bridges the gap between content creation and content management, allowing designers and content creators to work collaboratively within a single ecosystem. This means that you can easily incorporate graphics, images, videos, and other creative assets into your web content without the hassle of switching between different tools.

Robust User Administration and Security

Ensuring the security of your digital assets and managing user access is paramount in today’s cybersecurity landscape. AEM excels in user administration and security, providing granular control over user permissions and access levels. With a robust security framework and detailed documentation, AEM empowers administrators to safeguard their digital assets effectively. You can refer to the official Adobe Experience League documentation for more information on AEM’s security features.

Abundance of Specialized Tools

Another one of Adobe CMS’s benefits includes its abundance of specialized tools. AEM boasts a wide array of specialized tools and consoles to streamline content management. Features like Blueprints and Templates simplify content creation and management, ensuring consistency and adherence to brand guidelines. These tools facilitate collaboration across teams and make it easier to manage complex content structures.

Superior SEO and Accessibility Support

AEM places a strong emphasis on Search Engine Optimization (SEO) and accessibility. It comes with core components that are designed with full accessibility and excellent SEO scores in mind. AEM allows for the easy implementation of SEO best practices, helping your digital assets rank higher in search engine results. Additionally, AEM provides smart tagging capabilities, which enhance content discoverability and relevance.

Reusable Solutions for Efficiency

AEM promotes efficiency through the reusability of various elements, including templates, experience fragments, blueprints, components, and code. This capability reduces redundancy, accelerates development timelines, and ensures consistency across your digital experiences. By reusing these solutions, you can optimize your content management processes and reduce development effort.

Layout Responsibility

AEM excels in managing the layout of your web content. With its flexible layout system, you can control the design and placement of elements with precision. This empowers content creators to craft visually stunning and responsive web pages without requiring extensive coding expertise. AEM’s layout capabilities contribute to creating a cohesive and user-friendly online experience.

Consider TTMS as Trusted AEM Partner

At TTMS, we pride ourselves on being a trusted partner for businesses seeking an Adobe Experience Manager (AEM) implementation company. With our expertise and dedication to delivering exceptional results, clients can trust us with their AEM projects. Here’s why TTMS is the ideal choice:

About TTMS

TTMS is a leading technology consulting company with a strong track record of successful digital transformation projects. With over 8 years of experience, we have earned a reputation for our technical expertise, commitment to client satisfaction, and delivering innovative solutions. As an Adobe Bronze Partner, we are well-equipped to provide comprehensive AEM services to our clients.

Collaboration with Adobe

TTMS has a long-standing collaboration with Adobe and extensive experience working with AEM. We have successfully implemented AEM solutions for various clients across industries, helping them achieve their digital goals. Our team of experts remains informed about the latest AEM CMS advantages and best practices, guaranteeing that our clients reap the rewards of cutting-edge solutions.

Why Choose TTMS as Your AEM Provider:

  • Technical Expertise: Our team consists of highly skilled professionals with in-depth knowledge of AEM and its ecosystem. We have a thorough understanding of AEM’s capabilities and can tailor solutions to meet the unique needs of each client.
  • Proven Track Record: We have a proven track record of delivering successful AEM implementations, helping businesses enhance their digital presence, streamline content management processes, and drive growth.
  • Client-Centric Approach: At TTMS, we prioritize client satisfaction by closely collaborating with our clients, understanding their goals, and delivering personalized solutions that align with their objectives. The advantages of AEM CMS guide our transparent communication and agile project management, ensuring that clients are engaged at every stage of the process.
  • Comprehensive Services: TTMS offers a wide range of AEM services, including implementation, customization, migration, integration, support, and maintenance. We provide end-to-end solutions that cater to the diverse needs of our clients.

AEM Team and TTMS Services

Our AEM team consists of certified professionals with extensive expertise in AEM development, architecture, design, and deployment, harnessing the advantages of CMS in AEM to deliver robust and scalable solutions. To explore our comprehensive offerings as an Adobe AEM implementation company, please visit our website’s services page and learn more about our AEM services.

Final Thoughts

The advantages of the AEM content management system allow for the creation of custom variations, seamless integration with Creative Cloud, robust asset management, streamlined design asset workflows, and automated metadata assignment, setting it apart from other CMS platforms. These advantages empower businesses to deliver personalized, engaging, and efficient digital experiences. By leveraging the expertise of consultants, development experts, or outsourcing options, businesses can maximize the benefits of AEM CMS as their tool of choice.

Selecting the ideal partner for your AEM project is vital. TTMS, known for its proven expertise, collaborative approach, and comprehensive AEM services, stands out as a trusted choice for businesses in search of a reliable AEM implementation company. By choosing TTMS as your partner, you can harness the full potential of AEM while mitigating the potential cons of Adobe AEM CMS and embark on your digital transformation journey with confidence.

How to use Mediator Pattern in C#: Example, Code, API
28-09-2023 |

Why and When to Use Mediator Pattern C#

For several years, there’s been a notable trend towards streamlining applications and enhancing user interactions, even with intricate systems. But behind the scenes, achieving this seamless user experience often involves intricate algorithms and multiple API interactions. In this piece, I aim to shed light on a few development strategies to declutter your back-end code, making it more straightforward, maintainable, and possibly more enjoyable to work with.

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Power BI: pricing

Power BI pricing and licensing: how does it work?

Power BI is one of the most popular data analysis tools on the market, which allows entrepreneurs to view complex information sets in the form of clear visualizations. Faced with the growing need to use data in the decision-making process, more and more companies are considering implementing this solution. But before they make an investment, they want to understand exactly how much it will cost them. Let’s have a look at Microsoft Power Bi pricing plans.

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Simplifying system design with mediator pattern
07-09-2023 |

Simplifying system design with mediator pattern

For a couple of years now we see a rightful trend of simplifying applications and making user interactions with even very complex systems as smooth and as sleak as possible. However, to achieve such a simplicity and comfort in the user experience area, it’s not an unusual case that underneath the hood systems run quite complex processing algorithms and operate with numerous different APIs. In this article I would like to share some ideas on how, with just a couple of development tricks you may also simplify your back-end code, making it more concise, easier to maintain and potentially making it more fun to work with.

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citizen development

Best Citizen Development Tools, which ones to choose?

  1. What software will you choose for your company?
  2. What is Citizen Development Software?
  3. Which Citizen Development Software Is the Best?
  4. Why choose Webcon as the unified Citizen Development tool for your company?
  5. Our Experiences with Webcon as a Citizen Development Tool
  6. Consider TTMS as Your Trusted Partner in Citizen Development
  7. Closing Thoughts

In today’s digital world, the role of Citizen Developers in business is becoming increasingly significant. Thanks to them, organizations can create custom solutions without the need to involve external development teams. However, to achieve success in the field of Citizen Development, it is crucial to make the right choice of software.

citizen development

What software will you choose for your company?

The choice of Citizen Development software for your company depends on the specific needs and goals of the organization. There are many different tools and platforms available in the market that support application development by business users. Here are a few popular options to consider:

– Microsoft Power Apps,
– Google AppSheet,
– OutSystems,
– Mendix,
– Zoho Creator,
– Bubble,
– Webcon BPS.

 

What is Citizen Development Software?

Citizen Development software is a set of tools and platforms that enable business users without specialized programming knowledge to create, customize, and deploy applications. It is a response to the growing demand for flexible and rapid IT solutions that can be built by business users themselves, without the need to engage development teams.

One of the critical elements of Citizen Development is the use of Low-Code or No-Code tools, which provide intuitive graphical interfaces, component libraries, and ready-made application templates. Business users can create interactive forms, workflows, reports, and user interfaces using drag-and-drop elements and configuring rules and actions. This enables rapid prototyping and iterative application development while reducing the need for deep coding.

citizen development tools

Which Citizen Development Software Is the Best?

Let’s take a closer look at two leading tools that are the most practical and cost-effective to train, implement, and maintain: Webcon BPS and Microsoft Power Platform. We will then present compelling arguments for choosing Webcon as the unified Citizen Development tool for your company.

Webcon is an advanced Citizen Development tool that empowers citizen developers to create customized business applications. Its user-friendly interface and modular structure make it easy to build applications that meet your company’s unique needs. Additionally, Webcon offers comprehensive business process management features, allowing for optimization and automation of operations within the organization. Making changes, expanding applications, and integrating with other systems is straightforward and intuitive, speeding up the deployment process and enabling quick adaptation to business changes.

Another top Citizen Development tool is Microsoft’s Power Platform, consisting of three main components: Power Apps, Power Automate, and Power BI. Power Apps enables the creation of business applications, Power Automate automates processes, and Power BI provides advanced data analysis tools. Power Platform is a robust solution that offers a wide range of features and seamless integration with other Microsoft tools.

Of course, Power Platform can be an attractive choice, especially for companies already using other Microsoft tools and solutions. However, if you’re looking for a unified Citizen Development tool that offers advanced business process management features and flexible application design, Webcon is an excellent choice.

 

Why choose Webcon as the unified Citizen Development tool for your company?

First and foremost, Webcon provides a consistent and centralized environment for creating and managing business applications. Its modular structure allows for expanding functionality as your organization grows. As a result, your team of citizen developers can focus on application creation rather than spending time learning and managing multiple tools.

Webcon also stands out for its ease of use and intuitive interface. You can create applications without requiring deep programming skills, speeding up the development process and allowing for rapid adjustments to changing business needs. Collaborative teamwork within the tool is easy and effective, enabling all team members to work together on applications.

Additionally, Webcon offers technical support and educational materials to help your team develop skills and unlock the full potential of the tool. You can rely on professional assistance and prompt responses when needed.

In summary, both Webcon and Power Platform offer advanced Citizen Development capabilities. However, if you’re seeking a unified tool that provides business process management, user-friendly operation, and application design flexibility, Webcon is an outstanding and unparalleled choice.

citizen development task

Our Experiences with Webcon as a Citizen Development Tool

Based on our observations, we have noticed that customers appreciate Webcon for:

  1. User-Friendliness: Users often praise the intuitive interface of Webcon BPS, which enables application creation without deep programming knowledge.
  2. Customizability: Webcon BPS offers flexibility, allowing users to customize applications to their specific business needs. Creating advanced forms, workflows, or reports allows for application personalization.
  3. System Integrations: Users typically value Webcon BPS’s ability to integrate with existing systems within the organization. This enables data exchange between different applications and systems, enhancing efficiency and consistency.
  4. Technical Support: Webcon BPS provides technical support and documentation to assist users in problem-solving and unlocking the full potential of the tool. Technical support may include training and contact with the support team.

 

citizen development workflow

Consider TTMS as Your Trusted Partner in Citizen Development

Looking for a trusted partner in Citizen Development? Choose TTMS! We offer solutions tailored to your needs. Our knowledge and experience in Citizen Development enable you to create code-free applications quickly. With our tools and experts, you’ll swiftly build functional and flexible applications. Trust us as a partner that will help you accelerate the application development cycle and enhance innovation within your company. Choose TTMS and enjoy advanced Citizen Development capabilities!

 

Closing Thoughts

The InstantChange technology in Webcon allows you to modify workflow models, data schemas, form layouts, connections, and data sources. Changes can be made even to instances that are already in progress.

Long-running processes pose no problem for Webcon BPS, making it a significant advantage over the competition. Business processes run as long as needed.

Model-based forms: Webcon has a data model describing the form, and it’s part of the workflow model. It tells the form how to adapt during runtime!

You can model real-world logic and respond to far more events than just “new” and “changed.” Webcon doesn’t limit you to a linear, sequential flow with some loops and branches. You simply indicate how you transition from one step to another.

Webcon BPS stands out as one of the most cost-effective and visually appealing solutions available on the market. It’s a comprehensive Low-Code tool that allows business users to create advanced applications without deep programming knowledge.

Webcon BPS offers a highly intuitive and user-friendly graphical interface that enables users to design applications simply and intuitively. By using drag-and-drop elements and configuring rules and actions, users can create interactive forms, workflows, reports, and dashboards.

One of the key advantages of Webcon BPS is its competitive pricing. This makes the solution accessible to companies with various budgets, making it particularly attractive for small and medium-sized enterprises. Compared to other Citizen Development tools, Webcon BPS offers excellent value for its price.

If you have any questions regarding the implementation of Webcon and its benefits, please don’t hesitate to contact us and discuss your project.

citizen development model

What is Citizen Development: definition, model

  1. What is Citizen Development
  2. Who is Citizen Developer
  3. What is the Citizen Development model
  4. What does the process look like in Citizen Development
  5. What are the solutions for the development of Citizen Development, the possibilities of Webcon
  6. Why Citizen Development is profitable
  7. Which industries of companies can benefit from the implementation of citizen Development?
  8. Consider TTMS as a trusted partner in Citizen Development and Webcon software
  9. Thoughts and conclusions

Investing in Citizen Development’s strategy is a wise choice for several reasons. First of all, it  allows for gradual optimization of business processes and increased work efficiency. Thanks to this technology, employees at different levels of the organization can create and modify applications, which allows for faster adaptation of systems to current business needs.

Secondly, it reduces the investment associated with the involvement of IT specialists. Traditionally, creating applications required hiring a team of programmers, which was associated with high costs of salaries and training, Citizen develoment allows you to use the knowledge and skills of existing employees, which saves money.

Thirdly, it enables the gradual implementation of new functionalities and services. This allows organizations to adapt their applications to current needs, which allows for a faster response to changing market conditions and business needs.

Looking from the perspective of Citizen Development allows for faster and more effective application development by users without programming knowledge. Investing in this strategy allows you to optimize business processes, reduce costs and implement new functionalities faster. This solution allows you to increase the efficiency of the organization, automate and improve financial results.

There are always many questions at the beginning: who is a Developer, who is a programmer and what is this software? What is Citizen Development?  You will find answers to these and  other bothering and timely questions in this article.

 

What is Citizen Development

Citizen Development is an approach to creating applications and IT solutions in which people outside the traditional development team, such as employees of business departments, can create, modify and implement applications without the need for deep programming knowledge. End users become creators by leveraging low-coding tools, no-code or low-code platforms that allow them to build applications using simple graphical interfaces and configurations.

Citizen development definition, the shorter answer is a business process known as approach, which allows people without programming experience to develop software and applications through low-code platforms and tools.

Thanks to Citizen Development, organizations can quickly respond to changing business needs, increase operational efficiency and reduce costs and dependence on a traditional development team. It is also a form of employee involvement in the creative process, encouraging innovation and cooperation between various areas of the organization.

Citizen development

Citizen Development

 

Who is Citizen Developer

This is a person who uses Citizen Development tools (no code, low-code) to create applications without the need for specialized programming knowledge. This is a new category of IT users that uses simple and intuitive technology to create applications or improve existing systems.

Answering the question who is a citizen Developer:

simply put, they are employees of the company of various departments, having some knowledge, who have the need to adapt IT systems to their individual needs. Thanks to low-code/no-code platforms, they can easily and quickly adapt systems to their needs, without having to wait for the support of IT specialists.

Citizen Developers play an important role in the digital transformation of the enterprise, as they allow for faster implementation of new solutions and improvements that better respond to changing business needs. Your employees can become creative app developers who engage in their organization’s innovation process.

People in the role of Citizen Developer use Citizen Development to create applications and improve IT systems without the need for specialized programming knowledge. Citizen Developers who are committed to digital transformation and contribute to increasing business efficiency.

 

Citizen Developer

Citizen Developer

The term “citizen developer definition” refers to individuals within an organization who, despite lacking extensive programming expertise, utilize low-code or no-code platforms to create applications and digital solutions tailored to specific business needs. These modern innovators bridge the gap between IT and various departments, fostering collaboration and driving efficiency through their creative problem-solving approach. Citizen developers empower organizations by harnessing technology to turn their unique ideas into functional applications, thereby contributing to increased agility and responsiveness in today’s rapidly evolving business landscape.

What is the Citizen Development model?

The Citizen Development model is an approach to creating applications and IT solutions that allows business employees to create their own applications even when they are not specialists in the field of programming. As part of the Citizen Development model, no-code or low-code tools are available. This allows them to create applications that meet their specific needs. This model enables organizations to tailor their software to their individual needs and provides the flexibility to respond quickly to changing business needs.

Thanks to the Citizen Development model, organizations can benefit from the knowledge and skills of their employees who know their specific requirements and needs. In this way, business employees become creative application developers who can proactively work for their organization and contribute to its development. So, to the question “Citizen Development – what is it?” we answer: j With this approach, business employees are able to create their own applications, even if they do not have specialized knowledge in the field of programming. This model enables organizations to tailor their software to their individual needs and provides the flexibility to respond quickly to changing business needs.

The citizen developer framework is a structure or model that provides guidelines, tools, resources, and support necessary for the successful implementation of the citizen development concept within an organization. It is a type of strategic approach that assists organizations in enabling their non-IT employees to create applications and IT solutions without deep programming knowledge.

Example of the Citizen Development model process

Example of the Citizen Development model process

What does the process look like in Citizen Development

The process in citizen development flow consists of several steps that allow for quick and effective application development. Below is a general diagram  of the process in Citizen Development.

  1. Initial analysis of business needs: In the first step, the user or team of users determines the business needs and problems that the application should solve.
  2. Choosing the Citizen Development platform: Based on business requirements and technical skill level, the user chooses a tool that suits his needs – for example, Webcon.
  3. Application design: Next, the user designs the application, defines its functionalities, creates data schemas, business models and user interface (for example, using Webcon BPS templates).
  4. Application development: In the next step, the user starts creating the application using Citizen Development tools. This may include inserting ready-made modules, reading data from sources such as sql database, online documents, APIs, using code libraries or creating functionality from scratch.
  5. Application testing: After the application is created, the user runs tests to ensure that the application performs as expected and meets business requirements.
  6. Application deployment: After the application is successfully tested, the user deploys it to production or to a testing server.
  7. Application maintenance and development: In the last step, the user maintains and develops the application, monitoring its operation and adapting it to new business requirements or changes in the IT environment.

 

The process in Citizen Development is usually fast and flexible, which allows you to immediately respond to business needs and quickly adapt the application to the requirements of the organization.

Example of the Citizen Developer implementation process

Example of the Citizen Developer implementation process

 

What are the solutions for the development of Citizen Development, the possibilities of Webcon

Here are the solutions that can help in the development of Citizen Development:

  1. Low-code and no-code tools: With low-code and no-code tools, business users can create software without needing deep programming knowledge. These tools offer drag-and-drop interfaces like Webcon and templates that speed up the application development process.
  2. Collaboration and knowledge-sharing platforms: Collaboration and knowledge-sharing platforms allow business users to share ideas, experiences and best practices in Citizen Development. They allow users to collaborate, learn from each other, and develop their skills.
  3. Pre-built templates and modules: Pre-built templates and modules speed up the application development process by enabling citizens to use off-the-shelf components and functions. Users can customize these templates to their specific needs, saving time and effort in the development process.
  4. IT support: IT can help with Citizen Development by providing application integration with other systems, implementing tools to monitor and maintain applications, and ensuring data security.
  5. Training and templates: Business user training and available application templates can speed up the Citizen Development process and enable business users to create applications more easily.
  6. Cloud computing: Cloud computing enables faster application deployment, scaling, and easier management. This is particularly important in the context of Citizen Development, because business users can easily implement their applications without the need to use IT resources.

Process automation Citizen Development with Webcon BPS Designer Studio

Process automation Citizen Development with Webcon BPS Designer Studio

Why Citizen Development is profitable

Speed and efficiency: Citizen Development allows for faster and more effective application development, thanks to the use of lowcode or no code tools.

Adaptation to business needs: non-IT people who enter the role of citizen Developera are able to create software (applications) that perfectly suit their own needs and business requirements, so that business processes can be more optimized and adapted to the needs of the organization.

Cost reduction: Citizen Development allows you to reduce the costs associated with hiring IT teams or using the services of external software companies. People outside the IT industry are able to create applications on their own, thanks to which the costs associated with creating and implementing applications are much lower.

Rapid iteration and easy deployment: Citizen Development allows you to quickly build, test and deploy applications, enabling you to quickly iterate and adapt applications to changing business needs.

Flexibility: Citizen Development enables employees from different business fields and from different levels of the organization to create applications, which gives greater flexibility in application development, so that business processes can be more optimized and adapted to the needs of the organization. The savings obtained from such a project can additionally serve as a way to influence the bonus remuneration for implementation by Citizen Developers.

Which industries of companies can benefit from the implementation of Citizen Development?

Finance and insurance:

In the financial and insurance sector, there are many processes that can be streamlined with Citizen Development. Citizen Developers can create applications for credit process management, customer service, risk monitoring, financial reporting and much more.

Health care:

In the healthcare industry, Citizen Development can contribute to improving patient data management, appointment scheduling, lab results tracking, task management, and many other administrative aspects. Citizen Developers can create applications that will streamline processes and improve the quality of care.

Production and logistics:

Citizen Development can help you optimize production processes, inventory management, supply chain monitoring, shipment tracking and many other aspects of production and logistics activities. Citizen Developers can design applications that optimize processes and contribute to greater operational efficiency.

Retail:

In the retail industry, Citizen Development can be used to create applications for order management, customer service, sales analysis, personalization of the shopping experience, retail execution management and many other business aspects. Citizen Developers can design applications that adapt to the unique needs of retail.

Education:

Citizen Development can be useful in the education sector to create applications supporting teaching and learning processes, manage the lesson plan, monitor student progress, organize educational resources and much more. Citizen Developers can design applications that will facilitate access to education and streamline processes in educational institutions.

Professional services:

In industries such as consulting, law, architecture, advertising and many more, Citizen Development can help you create applications that support project management, time tracking, client management, data analysis and other aspects of professional activities.

 

Consider TTMS as a trusted partner in Citizen Development and Webcon software

Transition Technologies MS is a member of the Transition Technologies Capital Group, specializing in IT services and based in Poland. By choosing TTMS as a business partner, you can be sure that your business goals will be achieved. We will prepare you for the implementation of Citizen Development using Webcon software. TTMS has extensive knowledge and experience in creating personalized business applications based on this platform. TTMS also offers consulting services and support in the field of Citizen Development.

In addition, TTMS – along with the human and technological facilities associated with the company’s membership in the Transition Technologies Capital Group – has 20 years of experience in the IT industry, which ensures that they will be able to meet the challenges associated with the implementation and passage of the entire process. The company also offers training to help your team learn how to use and use Webcon software and to create applications without having to write code.

We have authorized Webcon certificates and we are constantly improving our qualifications. Find yourself in the low-code era and trust Transition Technologies MS – an official partner of Webcon.

Development of Webcon Citizen Development with TTMS

Development of Webcon Citizen Development with TTMS

Thoughts and conclusions

Citizen Development is an approach that is gaining popularity nowadays as more and more companies look for ways to increase the efficiency and cost-effectiveness of their business processes. Thanks to Citizen Development, they can create personalized applications that perfectly match the needs of their company, without the need to involve the IT team.

One of the biggest advantages of Citizen Development is that it allows companies to adapt to the changing needs of the market and customers. In contrast to the traditional approach to creating business applications, it allows you to quickly respond to changing business needs and adapt to market requirements on an ongoing basis.

Additionally, Citizen Development can help improve the customer experience by allowing for a faster and more effective response to customer needs. However, please note that Citizen Development may not be suitable for all organizations. Businesses that deal with sensitive data or require complex applications will still have to rely on IT teams. In addition, Citizen Development requires investment in training and tools that will enable employees outside the IT department to create applications.

To sum up, Citizen Development is an approach that can bring many benefits to companies, especially those that want to react faster to the changing needs of the market and customers. However, before implementing this model, you should carefully analyze your business needs and assess whether this approach is right for your business.

If you have questions about the implementation of Citizen Development and Webcon and the benefits of them – please contact us  and discuss your needs.

Quality GMP explain
23-08-2023 | ,

Who is this GMP everyone is so afraid of?

The inspiration for writing this article comes from a situation in the professional life of a CSV Specialist in a large pharmaceutical company. The quote placed in the title of this post, “Who is this GMP everyone is so afraid of?” was uttered during one of the project meetings. I should mention that the author was one of the key individuals who influenced the implementation process. What did I think in the first moment? That this person has very limited understanding not only of the details of quality processes—after all, that’s what the designated specialists assigned to the project are for—but also lacks knowledge about the specifics of the industry in which they work. This specificity requires an understanding of how important and necessary it is to act in accordance with legal guidelines and quality processes implemented within the company.

Why is validation and quality, in general, considered a black art by many? In my opinion, the law, including pharmaceutical law, is intricate and often leaves room for interpretation. Moreover, there is a belief, not entirely clear to me 🙂, that complying with these legal requirements is difficult and tedious. As a result, the thought emerged in my mind to try and demystify quality and regulations in the IT environment, even if only to a small extent. Together with my invaluable colleagues from the TTMS Quality Team Leaders [Karolina Grzywacz, Marcin Kraska, Marika Juskowiak, Krystian Stempniak, Patryk Duraj], we will attempt to lift the “difficulty” curse from working in a regulated environment and will write a series of short articles for this purpose. For example, we will explain what the acronym GMP stands for and what GMP actually means.

what is GMP

  1. Origin and Evolution of GMP
  2. Adapting GMP for the IT Industry
  3. Ensuring Quality, What is GMP?
  4. Risk Mitigation
  5. Compliance and Auditability
  6. Customer Trust
  7. Key Elements of GMP Regulations in IT
  8. Change Control and Configuration Management
  9. Testing and Validation
  10. Training and Competence
  11. Scalability and Flexibility
  12. Resource Allocation and Investments
  13. Adapting to Changing Regulatory Landscape
  14. Enhanced Product Quality and Reliability
  15. Reduced Risk and Security Breaches
  16. Regulatory Compliance and Competitive Advantage
  17. Customer Trust and Satisfaction
  18. Summary

 

Why did I consider this important? The Information Technology (IT) industry is undergoing rapid growth, and technology plays a significant role in various aspects of our lives. As technology becomes increasingly critical and ubiquitous, it is essential to ensure that IT products and services adhere to stringent quality standards. What is GMP, and what does it mean? Good Manufacturing Practice (GMP), originally developed for the manufacturing sector, has now made its way into the IT industry. In this article, we delve into the world of GMP regulations in the IT sector, examining their significance, components, implementation challenges, and the benefits they bring to the industry. To establish a foundation for understanding the subject, a key factor is → UNDERSTANDING GMP REGULATIONS. We will attempt to present this by discussing the two most crucial aspects below in bullet points.

Origin and Evolution of GMP

Good Manufacturing Practice (GMP) originated in the pharmaceutical industry with the aim of ensuring the quality, safety, and effectiveness of medicinal products. Over time, the scope of GMP has been expanded to other industries such as food, beverages, cosmetics, and now, the IT industry as well. The purpose of Good Manufacturing Practice is to establish a comprehensive set of guidelines and principles that regulate production and manufacturing processes.

Adapting GMP for the IT Industry

Applying GMP principles in the IT industry focuses on ensuring the quality, reliability, and safety of software and technological products. GMP regulations in the IT sector encompass a wide range of aspects, including development methodology, documentation, testing, validation, change control, and regulatory compliance.

The essence of what I would like to discuss is the → SIGNIFICANCE OF GMP IN THE IT INDUSTRY. Why? I have been working in this sector for several years and consistently observe that it is met with reluctance by many colleagues in the industry. To approach the topic of quality with greater commitment, one must understand the unquestionable significance, which I will also outline in a few points below.

Ensuring Quality, What is GMP?

GMP regulations play a pivotal role in ensuring that software and IT products are developed, implemented, and maintained using robust quality management systems. This entails adhering to established programming methodologies (quality management), conducting meticulous testing and validation processes, and maintaining comprehensive documentation. By following GMP guidelines, organizations can ensure consistent and repeatable processes for delivering high-quality IT solutions to their clients.

Risk Mitigation

In the era of cyber threats and data breaches, GMP regulations (Good Manufacturing Practice) help identify and mitigate potential risks associated with IT products and services. By adhering to standardized processes and implementing appropriate forms of control, organizations can reduce the likelihood of software failures, security vulnerabilities, and breaches. GMP regulations emphasize the importance of risk management, known as software security, and promote the adoption of best practices to ensure the security and integrity of IT systems, including crucial data security.

Compliance and Auditability

Compliance with regulatory requirements and industry standards is a key aspect of GMP regulations, and adhering to them allows organizations to demonstrate their commitment to quality and regulatory compliance during audits and inspections. By implementing GMP practices, companies can establish robust systems for tracking and documenting compliance, ensuring transparency and accountability in their IT operations.

Customer Trust

One of the significant benefits of adhering to GMP regulations in the IT industry is the enhancement of customer trust. Customers are more inclined to rely on technological solutions that are reliable, secure, and compliant with industry standards. By following GMP principles, organizations can assure their customers that rigorous quality control measures are in place, fostering trust and loyalty.

Key Elements of GMP Regulations in IT

Documentation and Standard Operating Procedures (SOPs)

Comprehensive documentation forms the foundation of GMP regulations. IT organizations must maintain detailed records, including requirement specifications, design documents, test plans, and user instructions. SOPs (Standard Operating Procedures) contain step-by-step guidelines for performing various IT-related tasks, ensuring consistency and traceability throughout the software development cycle.

Change Control and Configuration Management

Precise change control procedures are crucial for managing software, hardware, and IT system modifications. GMP regulations highlight the importance of documenting and tracking changes, ensuring that any changes to IT products are controlled, reviewed, and approved. Proper configuration management practices help maintain control over software versions and configurations, ensuring stability and traceability.

Testing and Validation

Implemented and established testing and validation processes are integral to GMP regulations in the IT industry. These processes encompass functional testing, performance testing, security testing, and legal requirement validation. Organizations must implement comprehensive testing strategies to ensure that IT products and systems meet required standards of quality, reliability, and compliance.

Training and Competence

Well-trained personnel play a crucial role in GMP regulations, as they contribute to maintaining quality and compliance. Organizations must establish training programs along with competence assessments to ensure that their employees possess the knowledge and skills necessary for creating, implementing, and maintaining IT systems. By investing in employee training, organizations can enhance their overall ability to deliver high-quality IT solutions.

However, to fully reap the benefits of applying good manufacturing practice [GMP :)], one must first address → IMPLEMENTATION CHALLENGES AND ISSUES, which I will attempt to outline in the following points.

GMP scalability and flexibility

Scalability and Flexibility

Implementing GMP regulations in the IT industry can pose challenges related to scalability and flexibility. As technology evolves rapidly, organizations need to strike a balance between adhering to established processes and the need for innovation and flexibility. GMP practices should be adapted to changing technologies, methodologies, and regulatory requirements.

Resource Allocation and Investments

Implementing and maintaining GMP regulations require dedicated resources, including personnel, tools, and infrastructure. Organizations need to allocate sufficient resources, invest in training, documentation systems, testing, and compliance management tools. Resource allocation should align with the organization’s strategic goals and long-term stability.

GMP suitable quality managment

Adaptation to Changing Regulatory Environment

The IT industry operates in a complex regulatory environment, where new regulations and standards are introduced frequently. Organizations must stay current with the evolving regulatory landscape while ensuring compliance of implemented GMP practices with the latest requirements. Thus, regulatory compliance is highly anticipated. Regular audits and other assessment methods help identify gaps to ensure continuous compliance. What → BENEFITS CAN BE GAINED FROM GMP REGULATIONS IN THE IT INDUSTRY? Awareness can lead project teams to approach quality documentation with greater dedication. Therefore, I will present key benefits in a few points below.

Enhanced Product Quality and Reliability

By adhering to GMP regulations, IT departments can ensure consistent product quality and reliability, meeting or exceeding customer expectations. A systematic approach to development, testing, and validation instills confidence in the quality of delivered IT solutions.

Reduced Risk and Security Breaches

GMP regulations serve as a framework for easier identification and consequent mitigation of risks associated with IT products and services. By implementing stringent security measures, organizations can minimize potential security breaches, data loss, and other cyber threats.

process validation flowchart

Regulatory Compliance and Competitive Advantage

Compliance with GMP regulations enables organizations to demonstrate their commitment to quality and regulatory requirements. This not only protects the organization from penalties and legal matters but also provides a competitive advantage in the market.

Customer Trust and Satisfaction

Adhering to GMP instills confidence that selected IT products and services meet industry standards in terms of quality, reliability, and security, leading to increased customer trust, satisfaction, and long-term collaboration.

Summary

In conclusion, in the rapidly evolving IT industry, GMP regulations have become pivotal for ensuring quality, reliability, and compliance. By adhering to GMP principles, organizations can enhance their quality management systems, mitigate risks, achieve regulatory compliance, and instill customer trust. Implementing GMP regulations requires a systematic and holistic approach, encompassing documentation, change control, testing, and training. While challenges exist, the benefits of adopting GMP in the IT industry far outweigh the efforts involved. Embracing GMP, organizations can thrive in a competitive landscape and contribute to building a technologically advanced and secure future.

By choosing to implement solutions alongside TTMS Quality, you will gain a competitive edge and establish solid foundations for the success of your project. Our specialists will collaborate with you to tailor the best solutions to your needs and objectives. We value quality and professionalism, so we are ready to support you at every stage to ensure the highest level of service.

Contact us today to learn how we can help you achieve your business goals. We are prepared to become your reliable partner in auditing, validation, and quality management, supporting you on the path to success.

Article prepared by:
Karolina Grzywacz,
Marika Juskowiak

Sebastian Sokołowski TTMS CEO
22-08-2023 |

IT outsourcing - the optimal strategy for 2023

IT outsourcing has become the key to the success of many companies nowadays, especially in the face of dynamic technological and business changes. In this context, we are proud to present an interview with our CEO, which appeared in the prestigious Forbes magazine. The article discusses the key strategies that Transition Technologies MS adopts to meet the technological challenges faced by modern enterprises. Our cooperation model, based on managed services, has been developed through years of experience and has become a benchmark for the outsourcing sector. By reading the article below, you’ll understand why. We are going into the depths of our strategy, values and what makes us a unique provider of IT services in the world. We invite you to read!

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10 Life-Saving Rules - title board
10-08-2023 |

E-Learning Case Study: 10 Life-Saving Rules for Hitachi Energy

Background:

Hitachi Energy, a leading global technology company, specializes in innovative solutions for a sustainable energy future. The company’s operations encompass various areas, including power grids, energy storage, and renewable energy. With a focus on cutting-edge technology and a commitment to safety, Hitachi Energy constantly seeks to enhance its workplace practices to ensure the well-being of its employees.

Problem: 

Despite Hitachi Energy’s strong reputation and commitment to safety, the company faced challenges in delivering effective safety training to its employees. The existing training framework lacked engagement and interactivity, leading to disinterest among the workforce. The traditional methods of using static PowerPoints, Word documents, and outdated videos failed to effectively communicate critical safety procedures. This approach resulted in minor incidents occurring repeatedly in the workplace. Employee feedback highlighted their dissatisfaction with the current training materials, underscoring the need for a more engaging and impactful training solution. 

Solution: 

To address the issues at hand, TTMS e-Learning developed an innovative training program titled “10 Life-Saving Rules,” aimed at transforming the way safety training was conducted at Hitachi Energy. The proposed solution deviated from the conventional approach of delivering safety guidelines through traditional materials. 

The TTMS team introduced a storyboard-based approach that used animated characters and interactive narratives to captivate and engage employees. The training course immersed users in scenarios where they assisted employee characters in performing their daily tasks while adhering to safety guidelines. By allowing users to make decisions and complete tasks, the course facilitated a hands-on learning experience. The outcomes of their decisions were vividly portrayed, helping users grasp the importance of safety rules and cultivate the right attitude towards adherence. 

Outcome: 

The implementation of the “10 Life-Saving Rules” training course yielded remarkable outcomes for Hitachi Energy. The training course swiftly became a mandatory requirement for all employees across the company. This marked a significant reduction in the number of minor incidents that had previously been reoccurring in the workplace. The engaging and interactive nature of the course contributed to employees adopting safer practices, leading to a safer work environment. 

Furthermore, the training automation process streamlined the work of the client’s e-Learning administrators. This allowed reports to be generated automatically and facilitated the seamless delivery of the training course in multiple languages. The value of training within the organization was enhanced, as employees recognized the efforts made to prioritize their safety and well-being. 

In conclusion, the transformation of Hitachi Energy’s safety training approach from static presentations to interactive narratives had a profound impact. The “10 Life-Saving Rules” training course not only decreased incidents but also elevated the importance of safety training within the organization. The collaboration between Hitachi Energy and TTMS led to a successful transition that improved employee engagement, fostered a safer work environment, and positioned the company as a leader in innovative safety training practices. 

08-08-2023 | ,

Is Malaysia a Good Place to Work? About Challenges, Labour Market and Work Culture in Malaysia,

The opening of TTMS’s new office in Kuala Lumpur has prompted us to talk about working in Malaysia. Is the Asian market conducive to doing business, or does it face more challenges? What does the labour market look like there? And finally, how to deal with so much cultural diversity? Krzysztof Zapała, CEO of TTMS Software Malaysia, will tell you about everything.

  1. Our first office in Malaysia
  2. Navigating Earnings and Working Culture in Malaysia: Insights from the Asian Market
  3. Exploring Life in Malaysia: Riches, Opportunities, and Education Await
  4. Embracing Multiculturalism in Malaysia: Challenges and Vibrant Celebrations
  5. Still surprises me…
  6. Malaysian Culture and Life 
    • Malaysia prices
    • Malaysia earnings
    • Malaysia people
    • What are Malaysians like in business and work
  7. Work Culture in Malaysia
    • Malaysian work culture
    • Malaysian business culture
    • Office culture in Malaysia
    • Work in IT in Malaysia
    • Business etiquette in Malaysia
  8. TTMS in Malaysia

Find out more

7 Different Types of Training Programs for Employees

After some time, it is easy to see that the training needs of the business are repetitive and could be categorized. It came so naturally that we didn’t even notice when we started to recognize these specific elements and tailor our development process to those specific customer needs.

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7 pros of Citizen Development You Should Know
20-06-2023 | ,

7 pros of Citizen Development You Should Know

As we navigate through the digital transformation era, citizen development has become a prominent buzzword in the business realm. Empowering end-users to create their applications to streamline workflows, citizen development is reshaping the corporate landscape. However, like any innovation, it carries its fair share of advantages and disadvantages. In this article, we’ll scrutinize the benefits of citizen development, its pros and cons, and how to effectively leverage it in your business landscape.

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RLS in Power BI
13-06-2023 | , ,

Unlock the Power BI Row Level Security with a comprehensive step-by-step guide on enabling RLS

Row-Level Security (RLS), in the context of Power BI, refers to limiting the rows of data that a specific user can see when viewing a report. This allows you to better control what users can see in the published report based on their Power BI login account. For example, using this technique, a regional manager can view data for his region but not data for other regional managers. Thanks to this approach to data protection, it is possible to publish a single report or dashboard (we manage and maintain only one report then) instead of several identical ones supplied with a different set of data.

 

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Konferencja Salesforce w Sztokholmie
09-06-2023 | , ,

TTMS Nordic as a sponsor of Salesforce conference in Stockholm

The TTMS Nordic company – as a sponsor, but also a substantive partner – took part in The Heart of Service conference, organized by Salesforce in Stockholm.

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We debunk Reporting Myths

5 reporting myths from the point of view of a Business Intelligence architect

Every day – as a Business Intelligence architect and BI consultant – I encounter interesting beliefs. Most of them are unjustified. In the following text, I have collected all the myths in one place. I hope that they will help change the way of thinking about reports, because I believe that conscious business decisions should be based on real data.

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CRM Salesforce implementation
08-05-2023 | ,

When one IT company comes to another IT company and wants her to implement her CRM

Customer Relationship Management (CRM) is a topic that is on the lips of most entrepreneurs these days. CRM class systems enable the conduct and management of relations with customers and suppliers, which affects the success of companies in today’s competitive reality. Advatech, a company operating in the IT industry, decided to implement the Salesforce CRM system through the TTMS implementation partner in order to better manage relations with customers and suppliers.

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Salesforce World Tour Essentials
28-04-2023 |

TTMS Nordic at World Tour Essentials in Copenhagen

What do you associate with Copenhagen? We have recently been working with Salesforce, networking and access to Nordic markets.

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What is Webcon - title board
11-04-2023 | , , ,

What is WEBCON BPS (Business Process Suite): Features and Solutions

WEBCON Business Process Suite (BPS) is a low-code platform for building and automating business processes. It offers a range of features and solutions for creating custom workflows, forms, and reports. With WEBCON BPS, organizations can streamline their operations and increase efficiency.

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TTMS About AEM - Tech Talk
12-01-2023 |

AEM Tech Talk in TTMS Poznan

We are starting the AEM Tech Talk series! The first meeting of the series, which is addressed to both beginners and experienced #AEM programmers, is behind us.

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Is Webcon an ERP system - title board
06-12-2022 | , ,

Is Webcon an ERP system?

Is Webcon an ERP system? No, but it can do the same or even more with a little of our help.

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AEM Team Integrating Meeting - title board
05-12-2022 | ,

AEM TTMS Team: time for plans and summaries

The team dealing with AEM technology in TTMS consists of almost 90 people. It is not often that all, or at least most of the team, are gathered in one place.

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Service Cloud - title board
30-11-2022 | ,

Service Cloud - order in the service department. Finally.

One of the main problems of customer service is that the history of communication with the customer is scattered across various channels. There are a lot of them: phone call, e-mail, chat, website form, chatbot. The risk of chaos and duplication of work is therefore higher and higher. This is facilitated by the fact that one case is often handled by several agents alternately.

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Man play guitar with YT logo
28-11-2022 |

Lublin IT Upland - students in the most rock office in Poland

It’s not so easy to find good employees. We try to encourage them to work with us in advance.
That is why TTMS Lublin – the most rock office in Poland – hosted students of technical and high schools from Lublin and the surrounding area.

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Webcon solutions for companies
04-11-2022 | , ,

Webcon - let's build a ship

Let’s go back to Lego bricks as a comparison pattern for Webcon. In the previous article, I compared building with blocks to create processes in Webcon BPS. We discussed the possibilities, creativity, unlimited (almost) implementation of our ideas – so as to provide the business with the process they dreamed of. I am talking about a process whose task is to improve, accelerate and generally optimize it through its digitization.

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Webcon BPS Data Sources
16-10-2022 | , ,

Data sources in Webcon BPS

Efficient management of enterprise resources enables users to work faster, do more, and thus – more and more effectively. Therefore, today the determinant is not only having a number of systems for managing broadly understood content, but also the possibility and ease of integrating them with various types of data sources so as to have current, consistent information in one place.

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Power Apps vs Webcon
26-09-2022 | ,

PowerApps vs Webcon

The WEBCON BPS platform is an alternative to Microsoft Power Platform (Power Apps + Power Automate). However, there are many differences between them in the context of building an application, designing diagrams, limitations or introducing changes. The most important of them are described in detail in this article.

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Low code - what's behind it?
02-09-2022 | , ,

Low-code - what's behind it?

Low-code is a trend, that has recently become exceptionally visible and is breaking through to our awareness in the IT industry. But what is behind such a concept?

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Webcon, digital signature
28-07-2022 | ,

Digital signature in Webcon BPS

The WEBCON BPS platform as a DMS class tool supports the possibility of making an electronic signature.

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What does Webcon have to do with building with blocks?
19-07-2022 | ,

What does Webcon have to do with building with blocks?

Probably each of us in our childhood played with blocks, built various types of constructions from them. Usually it starts with simple towers, placing blocks around each other, to finally create castles, stations, ships, etc. These structures supported pirates, knights or princesses. The blocks are so universal that you can build almost anything from them, they can be used for any fun.

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TTMS A modern analytical platform
09-07-2022 | ,

A modern analytical platform - Make it Simple

Probably, everyone is aware today of the need to analyze the data in their organization. Not only that, today we can attempt to analyze data also from outside our ecosystem – these can be, for example, publicly available or purchased demographic data, data about our position in relation to the competition, content analysis from broadly understood social media or analysis of various data streams in real time (or more often – almost real). The current question, therefore, is not “do we have to do this?” but “how to do it efficiently?”

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Webcon advantages - title board
17-05-2022 | ,

Advantages of Webcon

Working on simple solutions can be… even easier. This also applies to building business applications – since the popularity of LCDP (Low-Code Development Platform) systems is growing.

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Power Bi Hero image

Business application in a week? It is only possible with Power Apps.

Power Apps – an alternative in designing mobile applications

Does application development have to be difficult and its implementation time-consuming?

There is a belief persisting in many companies that creating applications (even for internal use) is a tedious, long, and difficult process. But why is that so? There are two reasons (both related to the IT industry):

  • in the past, designing applications and creating websites did take a long time;
  • for many software companies, “difficult” processes mean higher profits. 

Cost is one thing, but the #lead time of software development is equally important for business because the world is changing #fast. When you run a business, you simply can’t afford to have your applications taking months to develop

Do you remember the game called Pacman? 

The main character was a creature who devoured the dots on the screen. If Pacman represented the app development process without Power Apps, it would have devoured time, money, and human resources. 

Today hardly anyone plays Pacman anymore 

We have access to modern technology and cloud solutions, and we can develop applications using Microsoft software.

Microsoft Power Apps project in a nutshell

Parking space reservation application

  • Customer industry: IT
  • Collaboration period: 6 months
  • Time of work on the application: 1 week
  • Number of people in the project: 2
  • Year of collaboration: 2021
  • Tools used in the project: Microsoft Power Apps

The challenge – what did the client approach us with?

In big cities, there is always a huge problem with parking spaces. Some corporations provide parking spaces at their locations as an employee benefit.

Our client had been struggling with the insufficient number of parking spaces in front of the company for a long time.

On top of that, the pandemic crisis started. Due to the Coronavirus, many people who previously used public transportation started arriving to work by car. 

Project goal: the client asked us to create a user-friendly application for parking space reservations. 

The application was supposed to enable:

  • checking parking availability,
  • booking a parking space.

Project assumptions:

The solution was to be done in the style we’ve mastered to perfection –  “ASAP” and ” cost-effectively“, preferably without installing additional programs (the client already had an Office 365 environment). Additionally, the application had to be user-friendly.

The process – application development in 5 steps

How did we cope with this challenge?

Step 1 Meeting with the client

We started with a meeting with the client. We determined the initial requirements, defined what benefits the application is to bring, and how people would use the solution.

Step 2 Work in a project team with developers

We discussed the assumptions of the application with the project team. We made a simple mockup and the concept of the solution.

Step 3 Confirmation of initial assumptions

We presented the client with sample screen views and provided costs estimation. We managed to keep the cost at a level that did not require the Board’s approval, which accelerated the process.  

Step 4 Designing the application interface

After just a few days of work, we had the design ready. We presented the design and the functionalities to the client.

Step 5 Release to users – launch 

At the next status meeting, we agreed on the remaining details, and after another working hours, the final product was ready. The client could immediately start using the application created in Microsoft Power Apps.

The result?

After a few days, we received feedback that the application worked flawlessly. Employees are happy with the solution as they do not waste time on unnecessary problems and, most importantly, the office is now better organized.  

What tools did we use? Microsoft Power Automate

In this project, we used Power Apps that are a part of the Power Platform. It is a set of services, including Power BI, Power Automate, and Power Apps. 

With Power Apps, you can solve process or business problems in a simple, fast, and inexpensive way.  

3xS – the advantages of Power Apps in mobile application development

S for simplicity – based on Microsoft technology

S for streamlined processes – creating an application in just 48 hours

S for savings – save money on app development and maintenance

There’s still one more S, as in “send us an email” if you need an app.

——

With Power Apps, you will not only save time and money, but most importantly, you will effectively respond to market needs.

What else can you use Power Apps for?

To create applications for B2B, B2C, and your employees. If you want to digitalize any process in your company, do it quickly and effectively – write to us.

Why?  We will do it better and more agilely than other companies. You will have no problems operating the application on the Microsoft platform.

Power Apps – application examples:

  • improved document flow
  • streamlined company processes 
  • enhanced e-learning and training
  • transport monitoring
  • inventory monitoring
  • HR department optimization, e.g., employee evaluation system

TTMS – why us? 

We are a Microsoft partner and have many years of experience in Power Apps implementations. 

TTMS is part of the TT capital group, which operates in the American and Asian markets and 6 European countries. 

TT Group has 23 offices on 3 continents. We employ about 2000 people and the number is growing all the time. Our team consists of highly qualified and certified specialists.  

Metalowe szafki z dokumentami
12-04-2022 | ,

Business processes in a simpler form - WebCon

To paraphrase Einstein, at #PowerTeamTTMS, we believe that processes “should be made as simple as possible, but not simpler“. IT systems are usually associated with very complex tools, the maintenance of which requires a lot of knowledge and an army of highly qualified programmers.

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How we helped Volvo Car Poland become a data-driven company.

Business analytics 2022Volvo Car Poland case 

What do Google, Amazon, and Facebook have in common? Data. The power of each of these technological giants lies in the skillful use of data in business. 

According to Forbes, in 2021, companies will spend USD 215 billion on data analytics. That’s 10% more than the year before. This number will grow because we produce billions of gigabytes of data every day. However, it is not the production of data that is currently the challenge, because we already have applications for almost everything. The challenge is effective data analysis. Those who efficiently analyze the ever-growing volumes of data will gain a competitive advantage.  

Wondering how to make better use of data in your company? Read about Volvo Car Poland project and see how the best companies do it. 

From this case study you will learn: 

  • how we helped improve reporting at Volvo Car Poland, 
  • how we successfully implemented Power BI system
  • how BI tools helped to improve analysis,  
  • what processes based on data analysis look like, 
  • how your company can become a data-driven company

About TTMS Power BI project at Volvo Car Poland 

  • Client:  Volvo Car Poland 
  • Objective: increase sales, improve customer service, marketing, and management processes thanks to the implementation of an extensive reporting layer  
  • Cooperation period: since 2021 
  • Number of people in the project: 3  
  • Process: close collaboration with business and IT – needs analysis, solution proposals, and implementation of the selected option 
  • Outcome: implementation of reports that improved sales, customer support, marketing, and servicing. Thanks to interactive analyses, it is possible to review historical data, examine trends, and compare periods (e.g., the same month in the previous year to the current year). It allows for making better decisions and adapting to the market more efficiently. Additionally, automatic data updates relieve users from tedious manual “refreshing” of reports in Excel, which saves time and resources. 
  • Year of collaboration: 2021 – 2022   

Unused data  

Nowadays, data is a tangible resource in companies, and its processing is becoming a key competence. Unfortunately, in many organizations, a large part of data is still unused or only partially used.  

How does this happen? 

Our clients have told us about 4 myths concerning using data. Here is the BIB, or Business Intelligence Barriers: 

Myth 1: BI – IT’S TOO EXPENSIVE! 

“I can’t afford Business Intelligence. I am afraid of the high costs of implementing BI solutions.”  

Some managers still remember the days when launching even a simple analytical solution required budgets unattainable for small or medium-sized companies.  

What is it like in reality? 

Currently, thanks to cloud solutions, the reporting platforms are available for everyone. The implementation costs do not strain the budgets of even the smallest companies. In the case of cloud services, you pay when you actually use them. Therefore, building a solution, we try to minimize the time of using particular services.  It makes our solutions cheaper than those deployed “in your server room”.  

Moreover, in order to launch the project and enjoy its benefits, you do not need to incur considerable expenses for upfront licenses. For example, the purchase of a similar database engine is associated with a significant outlay of resources (even several hundred thousand zlotys).  In the case of a cloud service, the costs usually do not exceed several thousand per month.

Myth 2: I DON’T HAVE THE STAFF TO SUPPORT BUSINESS INTELLIGENCE 

“I don’t have an experienced IT team and won’t be able to work with it.” 

What is it like in reality? 

Self-service tools are becoming easier to use because they are created with a non-technical user in mind. The capabilities of these tools are incredible, and they are being constantly developed. For example, Power BI Desktop is enriched with additional features all the time and a new version is released each month.

However, it is important to implement BI in collaboration with a technology partner who has in-depth knowledge of a selected platform (confirmed by certificates) and experience in implementing business intelligence systems. It’s also a good idea to choose a partner that, in addition to implementing the solution, is prepared to provide a training course on the use and capabilities of the tool. 

Myth 3: BUSINESS ANALYTICS – I DON’T HAVE TIME FOR THAT 

“The IT team is too busy. They won’t find time for a new solution.” 

What is it like in reality? 

Analysts do not have time because they need to perform many tasks manually and “stitch” several reports in Excel into one comprehensive report, which is time-consuming and frustrating. The concept of a data-driven company assumes high automation in this area, which gives analysts additional time for truly productive activities.

Myth 4: BUSINESS INTELLIGENCE SYSTEMS – I DON’T KNOW HOW TO CHOOSE ONE 

“There are too many options to choose from, and I don’t have the knowledge to determine what solution will work best.” 

What is it like in reality? 

When choosing a business intelligence system, it’s advisable to research available tools. For example, according to Gartner, there are three vendors leading in the most important category: Qlik, Tableau, and Microsoft’s Power BI with its advantageous comprehensiveness of vision and capabilities. 

These were also the doubts that Volvo Car Poland faced when they invited TTMS to their business intelligence project. 

“The implementation of Power BI for Volvo Car Poland was a huge challenge,”   says Jarek Szybiński – Microsoft Sales Director in TTMS.  “It is great to work with companies that know the importance of data. Improving the business decision-making processes at Volvo Car Poland thanks to the implemented reports brought us a lot of satisfaction. 

Project challenge 

In many companies reporting depends on the experience of individual analysts. They are responsible for acquiring data from source systems, merging it, and preparing reports.  

The problem is that there are usually more reporting needs than analysts, and it is often manual work. It makes the data analysis process drag on. And that, in turn, delays data-driven decision making.  

Effective BI system means reliable data “just in time”  

When Volvo Car Poland turned to us, they were well aware of the significance of data. They knew they could gain a real competitive advantage by using it for analysis and forecasting.   

What did we do for Volvo Car Poland?  

The project objective was to streamline company processes, put reports in order and increase competitive advantage in the market. We managed to achieve it by introducing 4 agile reports

Customer Service Report 

Challenge: the company was collecting data in many Excel files, and analyzing them was very time-consuming. 

Solution: Automatic report 

We implemented a report in Power BI based on data export.  

The report refreshes automatically according to the schedule, without involving additional people.  

Thanks to the rich and interactive reporting layer, it is easy to assess how many cases come to the Customer Service department and how quickly they are closed.  

Something more: the possibility of moving from a report to action. You can send an email to a customer directly from the report. 

—– 

Watch a webinar about the report: https://www.youtube.com/watch?v=6nTAquFo574  

—- 

TTM’s business intelligence solution means: 

  • effective reporting system of the helpline service,   
  • monitoring of registered cases and replies,   
  • direct recommendation of actions and the possibility of sending emails from,    
  • current monitoring of the helpline load,   
  • faster customer service. 

Business benefits from implementing the BI system: 

For Volvo Car Poland, customer service is crucial. With Power BI, you can optimize your customer service department. 

Now they know how many people will be needed to handle the helpline in specific periods. It is easy to check what customers are calling about and help them immediately.  

Sales report – support in decision-making 

Challenge: it was very important for the company to track the implementation of sales plans. Unfortunately, reports from many locations were created in Excel. The manual refreshing and the analysis took a lot of time. 

Solution – a report in Power BI using data warehouses. The report refreshes automatically according to the schedule, without involving additional people.  

By implementing a number of metrics, it is possible to compare different periods (month to month, any period of the year to the same period in the previous year).  

It gives a good idea of trends and allows for the analysis of sales effectiveness. 

With TTMS’s business intelligence solution 

  • you know how many invoices have been issued, 
  • you know how many products have been released,  
  • you can check and compare data Y/Y, M/M, D/D.  

Benefits of implementing business intelligence: 

With Power BI, Volvo Car Poland can keep track of its sales plans in real time. They can easily check the target completion status and take appropriate actions.  

Marketing reports 

Challenge: to integrate data from different sources (Google Analytics, Call Center, test drives records). 

Solution – a cross-sectional report in Power BI that combines multiple data sources, trend monitoring, facilitated analysis of the marketing campaigns’ effectiveness or visits to the websites. 

TTMS’s business intelligence solution 

  • merging data and reports from Google Analytics with the client’s sales system   

Benefits of implementing business intelligence: 

Thanks to Power BI, Volvo Car Poland knows how many customers in the sales funnel turn into the so-called warm leads and which promotion channel is the most effective. 

Summary 

General benefits of implementing business intelligence: 

Implementation of the BI System software at Volvo Car Poland helped improve decision-making processes. Thanks to the unified platform, everyone can see the same data and work efficiently in one program, without sending e-mails and manually processing reports. Thanks to the security layer in shared reports, the number of reports is reduced as each employee sees only the relevant data set. Viewed by the board, the report will contain all the data. Viewed by a Regional Director, it will display only the data from that specific region. It eliminates the need to create such condensed reports specifically for different groups.

At TTMS, we know that unused data is just a cost. In Volvo Car Poland we’ve managed to improve data processing and facilitated making data-informed decisions. Functions such as ‘one-click’ forecasting, automated correlation search, or anomaly detection help analyze data and achieve the assumed business goals with ease.

Efficient analysis of data from various sources (files, websites, social media, internal databases, etc.) is currently the foundation of competitive advantage. It is indispensable in a fast-changing world, where even one post may determine the success or failure of a product. – Power BI Project Leader Norbert Kulski BI Lead – Transition Technologies MS

Are you considering such a solution in your company? Write to us! 

We will help you go through the process step by step and choose the best solution for you. Contact 

TTMS – why is it worth working with us?  

Four reasons why you should choose TTMS if you are thinking about power BI service:  

  • We have been a Microsoft partner for years and have a wealth of experience implementing BI in companies. 
  • In the seven years of TTMS’s existence, we have implemented more than 500 projects worldwide. We are trusted by the world’s largest corporations from such sectors as pharmaceuticals, manufacturing, education, and defense.  
  • We can help you migrate data securely from other systems.  
  • We will train your team and introduce you to Power BI. 

01-04-2022 | ,

Digital transformation 4.0 in 4 steps - how to be a Webcon superhero

We have joined the group of partners of the Webcon platform, that automates document flow for large companies and corporations. In what processes will we support organizations, using Webcon?

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Microsoft’s premium class reporting tool

To mine a precious opal, you must fulfill two conditions – know where to dig and be well-equipped. It’s the same with data.  An experienced sales director knows which KPIs are important and what to pay attention to when changing them. The tools are a bit more problematic. 

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26-10-2020 | , ,

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Salesforce creates a vaccine distribution management platform

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18-09-2020 | , ,

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30-08-2020 | ,

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21-08-2020 | , , , ,

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Cloud of development opportunities with appropriate CRM system

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11-07-2020 | ,

Transition Technologies: next year we will not be the same, but certainly with a higher turnover.

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03-07-2020 |

ASP.NET CORE Introduction — Part 3

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02-07-2020 |

ASP.NET CORE Introduction — Part 2

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