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Business Analyst


  • Analyze business requirements and process.
  • Identify the business need and help identify business problems and propose relevant and innovative application solutions.
  • Perform gap analysis.
  • Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
  • Translate business requirements into user requirement specification, process flow diagram and functional specification.
  • Assist project manager in project planning and project management.
  • Perform quality assurance to ensure applications meet the business requirements.
  • Manage change request and communicate with users for change request sign-off.
  • Conduct user acceptance test.
  • Train the users and provide go-live support.


  • Salesforce CRM knowledge & experience at least a year
  •  Pharmaceutical industry experience with proven delivery records (nice to have)
  • At least 4 years of experience in IT environment with focus on business analysis and/or resolving customer’s problems.
  • Very good command of English
  • Ability to communicate effectively with stakeholders from different region. This includes running workshops and requirements elicitation
  • Knowledge of Project Management Methodologies and Business Analysis techniques.
  • Familiar with the following BA knowledge areas: Business Analysis Planning and Monitoring, Elicitation and Collaboration, Requirements Lifecycle, Enterprise/Strategy Analysis, Requirements Analysis and Design Definition, and Solution Evaluation
  • Ability to anticipate potential problems, determine and implement solutions, strong problem solving, teamwork and organizational skills;
  • Ability to interact, communicate effectively and develop relationship with Business, Informatics Partners and IT specialist, demonstrated ability to work independently as well as a member of a team, proficiency in English;
  • Ability to influence decision making through analysis; can do attitude and analytical mind;
  • Experience in following areas and technologies would be an asset: Salesforce, Agile (SCRUM, Kanban), Jira, UX, Visio or certificates like REQB, IQBBA, Six Sigma (foundation level).
  • Certified (CCBA,CBAP) or knowledgeable in BABOK is an added advantage
  • Minimum 2 to 3 years related experience
  • At least Diploma/ Advance Diploma/ Degree graduate

We offer:

  • Interesting and challenging work in a dynamically growing company
  • Stable employment and professional development
  • Yearly bonus and increments for good performer
  • Collaboration with experienced experts in an international environment
  • Opportunity to develop your career in new organizational structures
  • Work with the latest IT technologies
  • Good working atmosphere

We reserve the right to contact only selected candidates.
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